Meter Services Tech

City of Greensboro•1041 Battleground Avenue - Mitchell Water Plant, NC
•Onsite

About The Position

The City of Greensboro Water Resources Department is seeking a dependable, detail-oriented, and customer-focused Meter Services Technician to help maintain the systems that connect customers to safe, reliable water service. This position combines technical fieldwork, problem-solving, and public service while supporting accurate water measurement, system integrity, and water quality. As a Meter Services Technician, you will perform a variety of technical field activities related to water meters, customer water services, backflow prevention, water quality, and system testing. You will interact with the public on a regular basis and use independent judgment while following established policies, procedures, and safety requirements.

Requirements

  • High School Diploma/GED
  • Valid Driver's License
  • NC AWWA Meter Services Technician Certification (must obtain within 18 months of employment to remain in the position)
  • 1+ years of experience working in a technical field, with activities related to water meters, customer water services, backflow prevention, water quality, and system testing.

Nice To Haves

  • NC AWWA Meter Services Technician Certification.
  • Experience with Meter Viewer or other utility asset locating software.
  • Experience with routing software to aid in service address locating.

Responsibilities

  • Perform water meter change-outs and related installation and maintenance activities.
  • Detect and investigate leaks on water services and mains.
  • Investigate customer “bad water” calls and assist with identifying potential water quality concerns.
  • Set permit meters and perform related inspections.
  • Inspect and test backflow prevention devices.
  • Flush and test fire hydrants.
  • Perform flow tests on water services.
  • Apply American Water Works Association (AWWA) standards related to testing, repairing, and installing water meters.
  • Apply Backflow and Cross Connection standards when installing, testing, and repairing backflow devices.
  • Follow applicable confined space rules and regulations.
  • Read and interpret strip maps and water block sheets to support field activities.
  • Apply minimum water quality standards to assigned work.
  • Troubleshoot service and equipment issues and reason through problems to determine appropriate solutions.
  • Exercise independent judgment while following Water Resources policies, City policies, procedures, and City ordinances.
  • Communicate effectively with customers, coworkers, supervisors, and other stakeholders.
  • Follow written and verbal instructions and maintain organized records and work activities.

Benefits

  • Meaningful careers
  • Competitive benefits
  • Wellness resources
  • Programs designed to support their professional and personal well-being
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