Meter Reader | Lawrenceville, GA

ACRT Services • Lawrenceville, GA

3d • Onsite

About The Position

The Meter Reader reports to the Meter Services Supervisor and reads and inspects gas, electric, and/or water meters. The role involves extensive outdoor walking and standing, sometimes over long distances and in varied weather conditions, along with strong time management and flexibility to adapt to daily routes and assignments. Compensation combines a fixed hourly rate with a per-piece rate after training is completed.

Employees begin each day at the local office to collect their company vehicle, equipment, and assignments. The role requires customer interaction, communication with management, use of meter-reading devices and hand tools, and referral of consumer complaints to appropriate authorities. Drug and alcohol testing is required; additional testing requirements apply to work involving gas meters under Federal DOT regulations.

Requirements

• High school diploma or GED.
• Must be at least 18 years old.
• At least 1 year of experience working in outdoor conditions.
• Valid driver's license.
• Ability to multitask and work independently and as part of a team.
• Flexibility in daily routines and route scheduling.
• Adequate time-management and planning skills to complete daily meter readings efficiently and on time.
• Excellent communication skills and comfort interacting with management and customers.
• Ability to interact professionally with unhappy or negative customers.
• Attention to detail for problem solving and identifying issues.
• Ability to walk long distances and prepare for weather conditions.
• Must undergo required drug and alcohol testing.

Nice To Haves

• At least 1 year of meter-reading experience.

Responsibilities

• Read meters daily and on special assignments, typically at customer premises for service billing.
• Complete cycle readings within required time frames, assign sequence numbers to new services, and rearrange meter-reading routes as needed.
• Inspect meters and report damage or apparent malfunctions to the assigned supervisor.
• Evaluate unsafe conditions and clean out meter boxes.
• Use electric, gas, and water meter-reading devices.
• Use hand tools and equipment, including screwdrivers, pliers, flashlights, keys, gas detectors, generators, pumps, hand pumps, shovels, and lid handles.
• Use printed materials such as service orders, maps, manuals, and computer printouts.
• Assist with training new meter readers.
• Walk and stand extensively, including walking long distances in varied weather conditions.
• Refer consumer complaints to appropriate authorities.
• Provide customers with general information about meter services when applicable.
• Use telephones, tablets, and/or computers to communicate.
• Perform other duties as assigned.

Benefits

• Group health plans, including medical/prescription, dental, vision, and other coverage options.
• Company-paid group life insurance, accidental death and dismemberment insurance, and short- and long-term disability.
• Flexible Spending Account or Health Savings Account option with company match.
• Company-paid Employee Assistance Program for employees and eligible family members.
• Automatic enrollment at no cost in the Employee Stock Ownership Plan (ESOP).
• Roth or Traditional 401(k) retirement plan with company match.
• Paid vacation for full-time employees after 90 completed days of service.
• Paid holidays for full-time employees after 90 completed days of service.
• Paid wedding day for full-time employees after 90 completed days of service.
• Paid Veterans Day off for veterans.
• Paid sick time for New York-based positions only.
• Company vehicle for driver-based positions.
• Gas card for company vehicle, if applicable.
• Company-provided cell phone or mobile allowance, if applicable.
• Boot allowance from approved vendors.
• Daily per diem for travel-based positions.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED