Messaging Content Operations Lead- Internal Events

Salesforce • Indianapolis, IN

12d • Hybrid

About The Position

Salesforce's Messaging and Solutions Marketing org is the content backbone behind the company's biggest internal moments - from Quarterly Company Kickoffs to executive reviews that reach 80,000+ employees. As Messaging Content Operations Lead, you'll be the operational engine powering every internal event content cycle, partnering directly with senior leadership to run agendas, content infrastructure, and executive review programs from first draft to final show. This is a hybrid role with three days in office each week.

Requirements

• 4+ years in event content production, keynote or broadcast operations, editorial program management, or executive event programming
• Run multi-stakeholder content calendars and executive review cycles, including brokering time across senior executive calendars via EAs
• Exceptional organization and follow-through across overlapping timelines - you close loops without being chased, and you handle highly confidential content with instinctive discretion
• Communicate clearly in writing and can independently draft exec-facing kickoffs, status updates, and recaps

Nice To Haves

• Keynote, live-broadcast, or large-scale corporate event experience at 5,000+ attendee scale
• Familiarity with messaging or PMM organizations and how keynote narrative content is built and reviewed
• Experimented hands-on with AI tools for synthesis, tracking, or workflow automation - or have built custom apps using internal AI environments like Claude Code

Responsibilities

• Own the master agenda and content infrastructure end-to-end - maintaining the single source of truth across clock-grids, briefing decks, content trackers, and Slack channel architecture while managing confidential distribution to ~60 EAs and leads across multiple concurrent workstreams
• Drive the executive review engine - broker multi-round review cadences onto GM/SVP/EVP/CMO calendars, capture decisions, chase deliverables, and close loops with session owners across 8 main-room keynotes, 20 breakouts, and 15-20 session workstreams per event cycle
• Lead onsite production support - daily agenda passdowns, rehearsal orchestration, run-of-show and timekeeping, MC support, and executive servicing across production weeks 3-4x per year
• Close the content cycle and build for the next one - collect survey feedback, draft recap communications, consolidate and archive assets, and use AI tools to automate recaps, tracker updates, and workflow improvements across the program

Benefits

• time off programs
• medical
• dental
• vision
• mental health support
• paid parental leave
• life and disability insurance
• 401(k)
• employee stock purchasing program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed