20225 - MES Technician II (2nd Shift)

Hyundai Autoever America•Savannah, GA

5d•$23 - $28•Onsite

About The Position

Hyundai AutoEver America is seeking a skilled and enthusiastic MES Technician II to join their dynamic IT team. This role is crucial for overseeing and evaluating MES Systems and equipment within the Automotive Manufacturing plant in HMGMA Savannah, GA. The primary focus will be on delivering Level 1 and 2 support to ensure uninterrupted production operations. This is an opportunity to contribute significantly to the company's ongoing success and maintain the seamless functioning of production processes.

Requirements

Ability to support 24 X 7
Ability to work overtime.
Proficiency with Microsoft Office.
Excellent Analytical Skills and problem-solving skills.
Proficient in MS Word, Excel & PowerPoint.
Knowledge of Windows OS & Server Operations.
Ability to read and follow complex work instructions.
Must possess critical listening skills to discern end-user concerns/issues.
Ability to communicate well in both written and verbal form.
Ability to think logically, analyze issues, and implement countermeasures.
Ability to plan, organize, and coordinate work assignments.
Some technical experience troubleshooting computers or electronic equipment is a plus.
Experience in a manufacturing environment is a plus.
Intermediate computer knowledge
Intermediate knowledge of Windows server operations
Troubleshoot and fix hardware such as Computers, Printers, and Scanners (Auto1-D, 2-D, and both handheld & wireless)
Assist in installing computers, printers, and scanners.
Intermediate install & troubleshooting knowledge within network configuration for computers, printers, and scanners
Intermediate GMES Application monitoring
Monitor & troubleshoot GMES application - Level-I support.
Intermediate proficiency with Microsoft Office

Nice To Haves

Certifications Preferred: A+, Microsoft Certifications (MCPD, MCITP, MCTS).

Responsibilities

Monitor and respond to problems with computer systems, including covering phone and radio calls from production and maintenance.
Complete periodic checklists regarding MES & HMGMA computer systems.
Promptly respond to and resolve issues and requests as they arise.
Work with other Analysts and other MES team members to resolve issues.
Escalate issues as per MES escalation standards.
Work in both a control room and on the plant floor.
Work overtime as needed to support production as well as projects.
Reconfigure and replace computers, scanners, and printers as they fail.
Attend some holidays and the summer shutdown period to perform preventative maintenance of computers and MES equipment throughout the plant.
Assist customers with installations and modifications regarding MES systems, including computer installation, scanner installation, and computer repair.