About The Position

This is a full-time, on-site Manufacturing Systems (MES) Engineer position in Lansing, Michigan. Under the general supervision of the IT Director/Manager, the engineer provides technical support for administrative computing systems, including MS/Oracle SQL, Windows Server systems, and IT infrastructure, and prepares reports for multicultural groups in English and Korean. The role also develops expertise in manufacturing systems while providing technical assistance to users and project teams.

Requirements

  • Bachelor’s degree in a related field.
  • Strong troubleshooting skills and methodology.
  • Broad knowledge of servers and operating systems.
  • Strong customer service, communication, and interpersonal skills, with the ability to work independently.
  • Korean/English bilingual proficiency is required.

Nice To Haves

  • Broad knowledge of MES systems.
  • Relevant certifications, such as Microsoft Certification.
  • Proficiency in MS Office and other standard software.
  • Understanding of Active Directory and Windows system infrastructure.

Responsibilities

  • Prepare reports in English and Korean for various groups, including supporting documentation generated through SQL queries and system reports.
  • Support project teams by conducting systems analysis and coordinating major system implementations.
  • Communicate professionally with IT members, vendors, multicultural groups, and end users through verbal, written, and electronic channels; prepare status reports, procedural guides, technical advice, and recommendations.
  • Monitor and tune enterprise systems daily to maintain performance, stability, and reliability.
  • Recommend hardware and software by gathering requirements, analyzing existing systems, researching vendor specifications, and presenting findings to the IT team.
  • Provide training and technical support to end users on new and existing global systems.
  • Collaborate with Automation (PLC Control Engineers) to troubleshoot and improve integration between manufacturing systems and related equipment.
  • Identify and resolve system issues in a timely manner using database access and in-house interface programs connected to manufacturing equipment.
  • Perform other related duties as assigned.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service