About The Position

Magnera is seeking a motivated, detail-oriented Business Analyst to support and enhance its manufacturing operations technology landscape. The role works with manufacturing, quality, engineering, and IT teams to support Manufacturing Execution Systems (MES), labeling solutions, quality management systems, process data historians, and manufacturing equipment integrations. The position offers an opportunity to develop expertise in manufacturing digitalization and IT/OT integration. Fluency in English and Spanish is required to support users across multiple manufacturing locations in North America. The role typically requires 10–20% work on site per year at manufacturing locations and participation in an after-business-hours support rotation for production-critical incidents.

Requirements

  • 2–4 years of experience as a Business Analyst, Manufacturing Systems Analyst, Application Analyst, Operations Technology Analyst, or in a similar role.
  • Fluency in written and spoken English and Spanish.
  • Experience working in a manufacturing environment.
  • Understanding of manufacturing processes, production operations, or quality management practices.
  • Experience gathering and documenting business requirements.
  • Strong analytical, problem-solving, and communication skills.
  • Ability to work effectively with technical and non-technical stakeholders.
  • Willingness to travel to manufacturing locations; typically 10–20% work on site is required per year.

Nice To Haves

  • Associate's degree, technical certification, or Bachelor's degree in Information Systems, Computer Science, Engineering, Business, Manufacturing Technology, or a related field; a degree is preferred but not required.
  • Experience supporting Manufacturing Execution Systems (MES).
  • Experience with manufacturing labeling solutions and barcode technologies.
  • Experience with Quality Management Systems (QMS).
  • Exposure to industrial automation, IT/OT systems, or manufacturing equipment integrations.
  • Familiarity with process data historians such as PI, Ignition, or similar platforms.
  • Knowledge of ERP systems and manufacturing data integration concepts.
  • Experience with SQL, reporting tools, or business intelligence platforms.

Responsibilities

  • Partner with manufacturing, quality, engineering, and IT stakeholders to gather, document, and validate business requirements.
  • Analyze current manufacturing processes and identify opportunities for system improvements and automation.
  • Assist with business requirements documentation, process flows, user stories, functional specifications, and testing documentation.
  • Participate in workshops and meetings with business users to understand operational needs and translate them into technical requirements.
  • Support MES used for production management, traceability, work instructions, and shop floor operations.
  • Support manufacturing labeling systems to ensure products meet customer labeling specifications.
  • Assist with administration and continuous improvement of quality management systems used for quality control testing within manufacturing systems.
  • Troubleshoot application issues and coordinate resolution with internal IT teams and external software vendors.
  • Participate in the after-business-hours support rotation for production-critical incidents.
  • Support integrations between manufacturing equipment, PLCs, MES platforms, ERP systems, and other operational technologies.
  • Assist in managing and using process data historians and manufacturing data collection systems.
  • Participate in efforts to improve manufacturing data visibility, reporting, analytics, and operational performance metrics.
  • Work with technical teams to validate interfaces and ensure accurate data flow between systems.
  • Participate in system implementations, upgrades, enhancements, and site deployment activities.
  • Develop and execute test plans, coordinate User Acceptance Testing (UAT), and document results.
  • Create training materials and provide end-user training in English and Spanish.
  • Support change management activities to ensure successful adoption of new systems and processes.
  • Maintain accurate system documentation, procedures, and support materials.
  • Support audit preparation and documentation requests as needed.
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