Merrill Market Supervision Manager

Bank of America • Columbia, SC

2d

About The Position

The Market Supervision Manager (MSM) supports Merrill Wealth Management Market Executives in carrying out delegated compliance, administrative, and business functions for parent and associate offices. As a member of the Market Leadership Team, the MSM supports business objectives and market profitability by influencing Financial Advisor business practices to minimize regulatory, financial, and reputational risk. The role proactively manages risk, protects the Firm, supports business growth, and serves clients.

The MSM works independently or with minimal guidance, keeps the Market Executive informed about significant matters, and determines when the Market Executive should be directly involved. The role monitors advisor and client activity, including financial transactions, for compliance with firm and regulatory requirements; ensures Financial Advisors are properly licensed; responds to regulatory inquiries; and helps resolve client concerns or complaints. Merrill describes its work culture as committed to in-office attendance, with flexibility based on role-specific considerations. Internal employees currently working from home may apply, but may be required to work onsite if selected.

Requirements

• Currently hold SIE, Series 7, Series 66 (or Series 63 and Series 65), and Series 9 and Series 10 (or Series 8) licenses, or equivalent licenses.
• Hold Series 3 and Series 31 licenses if warranted.
• At least 5 years of professional experience.
• Proven ability to manage risk and make sound decisions, with a deep understanding of industry regulations, supervisory requirements, policies and procedures, wealth management concepts, and financial services products.
• Ability to discuss client needs and concerns and coach Financial Advisors on aligning suitable, controlled solutions with client goals.
• Strong interpersonal skills for coaching Financial Advisors to mitigate risk through segmentation, disciplined investment practices, and documentation.
• Strong analytical skills, including the ability to identify trends and root causes and effects, and implement improved processes to mitigate risk.
• Demonstrated effective leadership through clear communication and collaboration, and the ability to make sound decisions with courage and conviction.
• Strong time-management and organizational skills, with the ability to prioritize appropriately.

Nice To Haves

• Bachelor's degree or equivalent work experience.
• Market Supervision Manager experience or completion of Merrill's Office Management Team Associate Development Program.
• A deep appreciation and understanding of the company's client-centric strategy.

Responsibilities

• Manage delegated compliance, administrative, and business functions related to the Market Executive's managerial responsibilities for parent and associate offices.
• Work independently or with minimal guidance, keep the Market Executive informed about significant matters, and determine when the Market Executive should be directly involved.
• Monitor advisor and client activity, including financial transactions, to ensure compliance with firm and regulatory requirements and minimize risk.
• Coach advisors in supporting company strategy and growing their businesses.
• Perform, monitor, and demonstrate adherence to internal and external standards, policies, laws, rules, and regulations relating to client advice and recommendations, sales practices, and market personnel conduct.
• Manage day-to-day Financial Advisor business needs while ensuring adherence to the bank's compliance policies and procedures.
• Coach Financial Advisors, Client Associates, and other market personnel on adherence to policies and procedures related to sales practice conduct.
• Partner with Financial Advisors, Client Associates, and other market personnel to manage risks associated with business growth initiatives and ensure alignment with the bank's enterprise risk appetite.
• Ensure Financial Advisors are properly licensed, respond to regulatory inquiries, and resolve client concerns or complaints.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed