Merrill Market Supervision Manager

Bank of America • Columbia, SC

4d

About The Position

The Market Supervision Manager (MSM) supports Merrill Wealth Management Market Executives with delegated compliance, administrative, and business functions for parent and associate offices. As a member of the Market Leadership Team, the MSM contributes to market profitability and business objectives by influencing Financial Advisor business practices to minimize regulatory, financial, and reputational risks while serving clients and protecting the firm.

The role operates independently or with minimal guidance, while keeping the Market Executive and Division Supervision Executive informed of significant matters and determining when direct Market Executive involvement is needed. The MSM monitors advisor and client activity, including financial transactions, to ensure compliance with firm and regulatory requirements; ensures advisors are properly licensed; responds to regulatory inquiries; and helps resolve client concerns or complaints. The role also coaches advisors and market personnel on compliant practices and supports responsible business growth.

Requirements

• Currently hold SIE, Series 7, Series 66 (or Series 63 and Series 65), and Series 9 and Series 10 (or Series 8), or equivalent licenses.
• Hold Series 3 and Series 31 licenses if warranted.
• At least 5 years of professional experience.
• Demonstrated ability to manage risk and make sound decisions, supported by a deep understanding of industry regulations, supervisory requirements, policies and procedures, wealth management concepts, and financial services products.
• Ability to understand client needs and concerns and coach Financial Advisors to align suitable solutions with client goals in a controlled manner.
• Strong understanding of the firm's client-centric strategy.
• Strong interpersonal skills for coaching Financial Advisors to mitigate risk through segmentation, disciplined investment practices, and documentation.
• Strong analytical skills, including identifying trends and root causes and implementing improved processes to mitigate risk.
• Effective leadership, clear communication, collaboration, and sound decision-making.
• Strong time-management and organizational skills, with the ability to prioritize appropriately.

Nice To Haves

• Bachelor's degree or equivalent work experience.
• Market Supervision Manager experience or completion of Merrill's Office Management Team Associate Development Program.

Responsibilities

• Manage delegated compliance, administrative, and business functions related to the Market Executive's managerial responsibilities for parent and associate offices.
• Work independently or with minimal guidance, keep the Market Executive informed on significant matters, and determine when the Market Executive should be directly involved.
• Monitor advisor and client activity, including financial transactions, for compliance with firm and regulatory requirements and to minimize risk.
• Coach advisors in supporting company strategy and continuing to grow their businesses.
• Perform, monitor, and demonstrate adherence to internal and external standards, policies, laws, rules, and regulations related to client advice and recommendations, sales practices, and market personnel conduct.
• Manage day-to-day Financial Advisor business needs while ensuring adherence to bank compliance policies and procedures.
• Coach Financial Advisors, Client Associates, and other market personnel on adherence to sales practice policies and procedures.
• Partner with Financial Advisors, Client Associates, and other market personnel to manage risks associated with business growth initiatives and ensure alignment with the bank's enterprise risk appetite.
• Ensure Financial Advisors are properly licensed, respond to regulatory inquiries, and help resolve client concerns or complaints.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed