About The Position

The Mercy Serves Member will conduct screenings for substance use disorder and social determinants of health such as financial stability, food security, and housing. They will provide education and referrals to community-based resources and treatment for patients at risk of substance use disorder utilizing the SBIRT (Screening, Brief Intervention, and Referral to Treatment) model. The role involves providing linkages to healthcare and social service resources, following up with patients to continue providing support and reducing barriers to care after discharge, and collecting data from patient encounters. The member will maintain appropriate, accurate databases necessary for reporting and compliance activities, and provide pertinent reporting as needed. Additionally, they will assist the Advance Care Planning (ACP) team with patient messages, chart reviews, and referrals to ACP specialists. The position requires attending personal and professional development sessions, including team retreats, conferences, networking meetings, and expert talks, as well as participating in mandatory Mercy Serves team meetings and AmeriCorps meetings and conferences to learn and share member experience and program successes. The role also involves maintaining comprehensive and accurate documentation of AmeriCorps service experience, including number of hours served and training received, and maintaining internal and external contacts, including community-based organizations, to support diverse patient needs. The member will organize and participate in volunteer and civic engagement opportunities and represent the service-oriented values of the Mercy Health ministry, Community Health team, and the Mercy Serves program. Other duties as assigned, including specialized projects based on site needs and community outreach activities.

Requirements

  • High School Diploma/GED with additional career experience

Nice To Haves

  • 4 year/Bachelor’s Degree in a relevant field (Public Health, Psychology, Sociology, Pre-Med, or similar)
  • Community Health Worker certificate

Responsibilities

  • Conduct screenings for substance use disorder and social determinants of health such as financial stability, food security, and housing.
  • Provide education and referrals to community-based resources and treatment for patients at risk of substance use disorder utilizing the SBIRT (Screening, Brief Intervention, and Referral to Treatment) model.
  • Provide linkages to healthcare and social service resources.
  • Follow up with patients to continue providing support and reducing barriers to care after discharge.
  • Collect data from patient encounters; maintain appropriate, accurate databases necessary for reporting and compliance activities; and provide pertinent reporting as needed.
  • Assist the Advance Care Planning (ACP) team with patient messages, chart reviews and referrals to ACP specialists.
  • Attend personal and professional development sessions, including team retreats, conferences, networking meetings, and expert talks.
  • Participate in mandatory Mercy Serves team meetings and AmeriCorps meetings and conferences to learn and share member experience and program successes.
  • Maintain comprehensive and accurate documentation of AmeriCorps service experience including number of hours served, training received, etc.
  • Maintain internal and external contacts, including community-based organizations, to support diverse patient needs.
  • Organize and participate in volunteer and civic engagement opportunities and represent the service-oriented values of the Mercy Health ministry, Community Health team, and the Mercy Serves program.
  • Other duties as assigned, including specialized projects based on site needs and community outreach activities.

Benefits

  • Comprehensive, affordable medical, dental and vision plans
  • Prescription drug coverage
  • Flexible spending accounts
  • Life insurance w/AD&D
  • Employer contributions to retirement savings plan when eligible
  • Paid time off
  • Educational Assistance
  • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
  • Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
  • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
  • Tuition assistance, professional development and continuing education support
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