About The Position

The Mercy Serves AmeriCorps Service Member supports patients at risk of substance use disorder and helps address social determinants of health. The member conducts screenings, provides education and referrals using the SBIRT model, connects patients with healthcare and social service resources, and follows up after discharge to reduce barriers to care. The role also supports Advance Care Planning activities, including patient messages, chart reviews, and referrals to ACP specialists. The member maintains encounter and service records, databases, and reports; participates in required team and AmeriCorps meetings and professional development; maintains community contacts; and organizes or participates in volunteer, civic engagement, and outreach activities. Other duties and site-specific projects may be assigned. This position is scheduled for 20 hours per week and works days/afternoons. Benefits may vary based on market and employment status.

Requirements

  • High school diploma or GED with additional career experience.

Nice To Haves

  • Four-year bachelor's degree in a relevant field such as Public Health, Psychology, Sociology, or Pre-Med.
  • Community Health Worker certificate.

Responsibilities

  • Conduct screenings for substance use disorder and social determinants of health, including financial stability, food security, and housing.
  • Provide education and referrals to community-based resources and treatment for patients at risk of substance use disorder using the SBIRT model.
  • Connect patients with healthcare and social service resources.
  • Follow up with patients after discharge to provide continued support and reduce barriers to care.
  • Collect data from patient encounters and maintain accurate databases for reporting and compliance.
  • Provide pertinent reporting as needed.
  • Assist the Advance Care Planning team with patient messages, chart reviews, and referrals to ACP specialists.
  • Attend personal and professional development sessions, including team retreats, conferences, networking meetings, and expert talks.
  • Participate in mandatory Mercy Serves team meetings and AmeriCorps meetings and conferences.
  • Maintain accurate documentation of AmeriCorps service experience, including hours served and training received.
  • Maintain internal and external contacts, including community-based organizations, to support diverse patient needs.
  • Organize and participate in volunteer and civic engagement opportunities.
  • Represent the service-oriented values of Mercy Health, the Community Health team, and the Mercy Serves program.
  • Perform other assigned duties, including specialized projects based on site needs and community outreach activities.

Benefits

  • Medical, dental, and vision plans
  • Prescription drug coverage
  • Flexible spending accounts
  • Life insurance with AD&D
  • Employer contributions to retirement savings plan when eligible
  • Paid time off
  • Educational assistance
  • Competitive pay and incentives
  • Referral bonuses
  • 403(b) with employer contributions when eligible
  • Mental health resources and discounts
  • Parental and FMLA leave
  • Short- and long-term disability
  • Backup care for children and elders
  • Professional development and continuing education support
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