About The Position

The Mercy Serves AmeriCorps Service Member supports patients through substance use disorder and social determinants of health screenings, education, referrals, and follow-up. The role uses the SBIRT model to connect patients at risk of substance use disorder with community resources and treatment, and helps patients access healthcare and social services. It also supports the Advance Care Planning team with patient messages, chart reviews, and referrals. The member collects and maintains encounter data and service documentation, participates in required team and AmeriCorps meetings and development activities, and builds relationships with community organizations. The role also involves volunteer and civic engagement, community outreach, and other site-specific duties. The position is identified with Springfield in the job title.

Requirements

  • High school diploma or GED with additional career experience.

Nice To Haves

  • Bachelor’s degree in a relevant field such as Public Health, Psychology, Sociology, or Pre-Med.
  • Community Health Worker certificate.

Responsibilities

  • Conduct screenings for substance use disorder and social determinants of health, including financial stability, food security, and housing.
  • Provide education and referrals to community-based resources and treatment for patients at risk of substance use disorder using the SBIRT model.
  • Connect patients with healthcare and social service resources.
  • Follow up with patients after discharge to provide continued support and reduce barriers to care.
  • Collect data from patient encounters and maintain accurate databases for reporting and compliance.
  • Provide relevant reporting as needed.
  • Assist the Advance Care Planning team with patient messages, chart reviews, and referrals to ACP specialists.
  • Attend personal and professional development activities, including team retreats, conferences, networking meetings, and expert talks.
  • Participate in mandatory Mercy Serves and AmeriCorps meetings and conferences.
  • Maintain accurate documentation of AmeriCorps service, including hours served and training received.
  • Maintain internal and external contacts, including community-based organizations, to support patient needs.
  • Organize and participate in volunteer and civic engagement opportunities and represent the service-oriented values of Mercy Health, the Community Health team, and Mercy Serves.
  • Perform other duties as assigned, including specialized projects based on site needs and community outreach.

Benefits

  • Medical, dental, and vision plans
  • Prescription drug coverage
  • Flexible spending accounts
  • Life insurance with AD&D
  • Employer contributions to a retirement savings plan when eligible
  • Paid time off
  • Educational assistance
  • Competitive pay
  • Incentives
  • Referral bonuses
  • 403(b) with employer contributions when eligible
  • HSA/FSA options
  • Mental health resources and discounts
  • Parental and FMLA leave
  • Short- and long-term disability
  • Backup care for children and elders
  • Tuition assistance
  • Professional development and continuing education support
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