Merchant Onboarding Specialist, Bilingual

Financeit • Toronto, ON

4h • CA$50,000 - CA$55,000 • Hybrid

About The Position

The Bilingual Merchant Onboarding Specialist supports driving Financeit’s growth, ensuring new merchants are successfully onboarded and actively using our platform to fund financing volume. You’ll be responsible for prospecting and signing up new merchants, guiding them through the approval process, and ensuring all necessary documentation is completed. You’ll also maintain regular communication with merchants to keep them informed and engaged up until their account is onboarded.

Requirements

• 1+ year of experience managing successful business-to-business sales and service relationships.
• Experience with cold calling.
• Bilingual in French and English (required).
• You know your way around a CRM, ideally Salesforce.
• Strong interpersonal and organizational skills.
• Ability to multitask and meet deadlines under pressure.

Responsibilities

• Develop strong relationships with potential new merchants.
• Identify potential new accounts while following up on inbound sales inquiries and other lead lists.
• Ensure all appropriate documentation and information have been obtained from merchants, and contact applicants until the applications are complete.
• Assess all new potential merchant partners within the Canadian market and review company and business owner/director information and performance as per Financeit onboarding guidelines.
• Respond to incoming merchant inquiries as required.
• Ensure merchant accounts are properly notated.
• Ensure compliance to our approval and risk requirements.

Benefits

• Competitive pay and performance-based bonus
• Annual Base Salary: $50,000 - $55,000
• Annual Bonus: 30%
• Comprehensive medical, dental and vision coverage + Lifestyle Account.
• RRSP Matching and Parental Leave Top UP Program.
• In office massage, meditation & workout sessions.
• Virtual events such as Lunch & Learns, company parties, fun team activities and charity initiatives.
• Career learning and development programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed