Offline - Merchandising Team Leader (Assistant Manager)

American Eagle Outfitters•Springfield, MO
•Onsite

About The Position

The full-time Merchandising Team Leader is the Store Team Leader’s go-to person for developing and implementing the store’s merchandising strategy. This role trains and coaches the team to deliver AEO visual standards, execute floorsets, maintain merchandising and marketing standards, and keep the store guest-ready through effective replenishment. The role also serves as a key Leader on Duty, contributes to store sales and financial performance, and represents AEO’s company values.

Requirements

  • Previous experience leading teams in a retail management role.
  • Ability to multitask, with attention to detail, prioritization, and time-management skills.
  • Ability to lead and develop teams.
  • General understanding of employment law.
  • Business acumen.
  • Flexible availability to work when guests shop.

Nice To Haves

  • Love of AE and Aerie products.

Responsibilities

  • Develop and implement the store’s merchandising strategy in partnership with the Store Team Leader.
  • Train and coach the team to meet AEO visual, merchandising, and marketing standards and execute floorsets.
  • Drive sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a strong guest experience.
  • Analyze reporting and daily trends to make strategic business decisions and contribute to store financial success.
  • Partner with the Store Team Leader on short- and long-term business plans to drive key KPIs.
  • Lead day-to-day merchandising, sell-through adjustments, replenishment, and visual standards throughout the store.
  • Identify merchandising opportunities and develop plans to address them.
  • Motivate and inspire the team, model leadership, and hold associates accountable to customer service standards.
  • Recruit and hire talent to staff the store according to business needs.
  • Train and develop the team to provide outstanding service.
  • Provide ongoing performance feedback and real-time coaching; prioritize team touchbases, development plans, and performance reviews.
  • Drive associate engagement and recognize strong team performance.
  • Execute and improve daily operational procedures and keep Fitting Rooms guest-ready and aligned with AEO Brand Standards.
  • Maintain store safety standards, follow Asset Protection standards, and adhere to company policies and procedures.

Benefits

  • 40% year-round employee discount on AE and Aerie products, with additional seasonal discounts during new Floorsets.
  • Store contests offering chances to win merchandise and other prizes.
  • Opportunities for development, learning new skills, and career advancement.
  • Health care benefits, including medical, vision, and dental, subject to eligibility.
  • Wellness benefits, subject to eligibility.
  • 401(k) retirement benefits, subject to eligibility.
  • Life and disability insurance, subject to eligibility.
  • Employee stock purchase program, subject to eligibility.
  • Paid time off, paid sick leave, holiday pay, and parental leave and benefits, subject to eligibility and applicable conditions.
  • Discretionary bonuses and other incentives may be provided at the company’s discretion.
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