Merchandising Supervisor

Costa Farms•Georgetown, TX

2d•Onsite

About The Position

The Merchandising Supervisor oversees operational, human resources, and administrative tasks for Costa Farms merchandising in garden centers around Georgetown, Texas. The role leads and develops a team of merchandisers across assigned retail locations, ensuring strong execution of company merchandising standards, effective product placement, appropriate inventory levels, and sales-supporting displays. The supervisor maintains store relationships, communicates with the Area Manager and other stakeholders, handles team administration, and addresses store or team concerns. This is a physically active, hands-on supervisory role primarily based in retail garden centers, including locations such as The Home Depot. Work takes place outdoors or in semi-covered areas and may involve changing weather conditions. The supervisor also provides merchandising coverage when team members are unavailable to help maintain consistent execution and service across assigned stores.

Requirements

High school diploma or GED.
1–3 years of merchandising experience.
Excellent communication and interpersonal skills, including the ability to communicate complex information to employees.
Ability to work effectively in a team-oriented environment.
Ability to identify problems, evaluate options, and implement practical solutions.
Effective time-management skills and ability to meet deadlines while maintaining productivity.
Ability to work independently and collaboratively.
Ability to troubleshoot and resolve issues efficiently.
Ability to safely lift and move plant products or displays weighing up to 50 pounds.
Must be work-authorized; Costa Farms will not sponsor a visa for this position.

Responsibilities

Attend meetings as requested.
Follow oral and written directions and work effectively in a cohesive team environment.
Conduct performance evaluations of subordinates according to Costa Farms protocols.
Ensure compliance with Costa Farms guidelines, standards, and policies.
Maintain strong relationships with store managers and associates and negotiate favorable terms for product placement and displays.
Interview, hire, train, and manage merchandisers across assigned store locations.
Provide ongoing coaching and feedback to support performance and professional growth.
Manage time cards, approve payroll, and address attendance issues in coordination with HR.
Oversee execution of planograms, store layouts, and promotional displays in accordance with company guidelines.
Ensure timely product stocking, removal of unsellable items, and restocking of displays.
Monitor inventory levels and product placement to maximize sales opportunities.
Regularly communicate store updates, inventory concerns, and team performance to the Area Manager.
Complete store visit surveys, submit required photos, and meet reporting deadlines.
Communicate effectively with store leadership, vendors, and cross-functional teams.
Ensure the team follows safety protocols, merchandising standards, and company policies.
Execute corrective action, including verbal or written warnings and terminations, in partnership with HR.
Ensure accurate signage, pricing, and advertising execution across stores.
Serve as the primary point of contact for escalations or store concerns within assigned locations.
Provide hands-on merchandising coverage when team members are unavailable due to time off, vacancies, or unexpected callouts.