Merchandising Supervisor

CAFFEY DISTRIBUTING COMPANY INCGreensboro, NC
Onsite

About The Position

The Merchandising Supervisor's primary responsibility is to provide leadership and supervision of the Merchandising team. The Merchandising Supervisor should possess the skills to lead, motivate, guide, and train the members of the Merchandising team.

Requirements

  • Basic training in an office or operations.
  • Knowledge of basic office software and office technology, or warehouse/delivery technology.
  • First-line production supervisors over semi-skilled operations, and the like.
  • Equivalent to 1-3 practical trades or training
  • Over 6 months up to and including 12 months experience.
  • Duties are repetitive, and routine that involve the use of numerous established clerical and/or other general procedures involving average detail and variation where the employee is responsible for recognition of previously described sets or circumstances and correct choice of action within limits of standard practices and procedures, requiring the making of contingency decision and the use of some judgement.
  • Under specific direction where definite objectives or goals are established requiring the use of a wide range of procedures and the employee plans and arranges own work and coordinates work with others, referring only unusual cases to suppliers and others.
  • Errors are usually detected in succeeding operations and generally confined to a single department or phase of company activities. Error could cause some internal confusion and delay or cause customer or supplier complaints but could be detected and adjusted with little difficulty. Corrections would involve backchecking by others and would involve some moderate monetary losses. Most work verified or checked by systems and procedures, or supervision.
  • Contacts with other people within the department or with other departments, and occasionally with people outside the company on routine matters furnishing or obtaining information requiring only ordinary courtesy and tact.
  • Work with some confidential data where the effect of any disclosure would probably be negligible or where the full import is not apparent in the routines performed.
  • Flow of work and character of duties involves normal mental and visual attention much or all of the time.
  • Good working conditions. Occasional exposure to noise, dust, heat, etc. Some elements present which makes conditions less desirable than usually found in an office.
  • Immediate supervision over a unit, section or department where most of the time is spent assigning, reviewing, checking work, eliminating ordinary difficulties, where procedures are standardized.
  • Responsible for supervising more than 2 and seldom over 10 persons
  • ABC Beer Permit
  • Clean driving record (MVR) or within company Driving Points Policy.
  • Equivalent to 1-3 practical trades or training
  • Over 6 months experience in beverage or related field
  • Internal candidates must have a recommendation from their manager or department head.

Responsibilities

  • Represents company in a professional manner and provides excellent customer service.
  • Manages merchandising department within approved budgets.
  • Ensure the accountability of the merchandising team by conducting in market ride-withs.
  • Manage the Merchandising team in accordance with all policies and procedures outlined in company handbooks.
  • Ensure Merchandisers effectively work and communicate with company and store personnel to ensure account-level service expectations are met and or exceeded.
  • Train, develop and uphold all merchandising standards and expectations.
  • Ensure team is completing all training in a timely manner.
  • Ensure that daily merchandising schedules are communicated to direct reports, plus that each merchandiser’s daily account call list is always adhered to.
  • Communicate and resolve any customer complaints in a timely manner to ensure account-level service standards.
  • Establish and maintain relationships to exemplify and foster teamwork and cooperation.
  • Maintain a safe driving record and comply with company driving policy.
  • Attend all scheduled meetings and company functions as required.
  • Adhere to the Company dress code and be properly groomed.
  • Obey all Federal, State, and local laws.
  • Perform other duties as assigned.
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