Merchandising Supervisor

The TJX Companies, Inc.•New Milford, CT

5d•$18 - $18•Onsite

About The Position

The Merchandising Supervisor is responsible for executing receiving and merchandising standards, ensuring Associates process merchandise efficiently and effectively as a team, and supporting an excellent customer experience. The role engages with customers, maintains a clean and organized store, and models exceptional customer service. The supervisor coordinates truck delivery and merchandise processing, trains and mentors Associates, monitors team productivity, and helps prioritize work according to the store plan. The role also maintains backroom organization and merchandising standards, supports compliance and safety programs, communicates priorities and progress, and partners with management to address training needs and store goals.

Requirements

Able to work a flexible schedule, including nights and weekends.
Superior communication and organizational skills, with attention to detail.
Able to multitask.
Able to respond appropriately to changes in direction or unexpected situations.
Team player who works effectively with peers and supervisors.
Capable of lifting heavy objects, with or without reasonable accommodation.
Able to train others.
1 year of retail experience and 6 months of leadership experience.

Responsibilities

Create a positive internal and external customer experience.
Promote honesty and integrity and maintain confidentiality.
Orchestrate truck delivery and prioritize processing merchandise onto the sales floor.
Train and mentor Associates on merchandising and processing principles.
Ensure merchandise is properly tagged, hung, secured, and coded.
Communicate with the Coordinator on Duty to support efficient flow of goods to the sales floor.
Ensure Associates complete tasks according to the store plan and reprioritize as needed.
Monitor team productivity and coach Associates as necessary.
Organize and rotate back stock for easy replenishment.
Maintain merchandising philosophy and signage standards.
Maintain organizational, cleanliness, and recovery standards in the backroom.
Ensure compliance with recycling and, where applicable, hazardous-waste programs.
Communicate priorities accurately and effectively with management and Associates and provide progress updates.
Provide and accept recognition and constructive feedback.
Partner with Management on Associate training needs to increase effectiveness.
Ensure adherence to labor laws, policies, and procedures.
Promote credit and loyalty programs.
Support and participate in store shrink-reduction goals and programs.
Promote safety awareness and maintain a safe environment.
Perform other duties as assigned.