Full Time - Merchandising Service Associate - Day

Lowe's Home Centers•Willoughby, OH

About The Position

As a Lowe’s Merchandising Services Associate, you connect Merchandising and Store Operations to support a strong shopping experience. You build and maintain displays that showcase products and ensure signage, pricing information, and product displays are accurate, safe, clean, visually appealing, and accessible. Most work does not involve customer interaction, but you may assist customers by answering questions, communicating product or warranty information, and helping locate or handle merchandise. The role includes completing merchandising resets and service projects, verifying and preparing buyback items for shipment, maintaining product-location information, ensuring prices are displayed, and organizing clearance products and displays. You also communicate project priorities and needs, provide feedback on project execution, and perform other duties as assigned. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed. Work may take place indoors or outdoors in varying weather, climate, noise, and equipment conditions.

Requirements

  • Read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to hear, listen, and communicate verbally with others.
  • Ability to use web-based computer programs to complete assigned tasks.
  • Ability to sit and stand for long periods of time.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without accommodation.
  • Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
  • Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

  • Lowe’s sales floor experience.
  • Experience performing product merchandising tasks, including reading planograms and setting up and tearing down displays.
  • Experience operating power equipment such as lifts and order pickers.
  • Working knowledge of essential tools such as hand tools, drills, and saws.
  • Bilingual, military, or veteran talent is encouraged to apply.

Responsibilities

  • Complete merchandising resets and service-related projects according to Lowe’s specifications, and provide proof of completion for assigned tasks.
  • Verify buyback items and ensure they are pulled, prepared, and ready for shipping.
  • Update and validate wayfinding and product-location signage, including digital maintenance of this information throughout the store.
  • Confirm product pricing is clearly visible and replace missing price labels.
  • Stage clearance products, sort products into appropriate locations, and position displays to help drive add-on sales.
  • Repair or replace damaged or missing signage, merchandise, and displays.
  • Communicate project priorities, schedules, and needs with the Merchandising Services Team and Manager.
  • Analyze metrics and provide feedback on project execution and in-store service to store, market, and corporate leaders.
  • Assist customers when appropriate by answering questions, sharing product or warranty information, and helping locate or handle merchandise.
  • Complete other duties as assigned.

Benefits

  • Competitive pay.
  • Flexible schedules.
  • Set weekday schedule; weekends are generally free, although Live Nursery MST Associates may be required to work weekend shifts.
  • Multiple health insurance options.
  • Tuition assistance program.
  • Company-matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% Associate Discount.
  • Track to the Trades program for learning trade skills.
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