Full Time - Merchandising Service Associate - Day
About The Position
The Merchandising Service Associate connects Merchandising and Store Operations to support a positive shopping experience. The role ensures store signage, pricing information, and displays are accurate and makes merchandise easy for customers to find and access. The associate creates displays that are safe, clean, and visually appealing. Most work involves limited customer interaction, but associates may be expected to answer questions, communicate product or warranty information, and help customers locate or handle merchandise. The position includes merchandising resets and service projects, verifying and preparing buyback items for shipping, maintaining wayfinding and product-location information, validating price labels, staging clearance products, and repairing or replacing damaged or missing items. Associates communicate project priorities and needs with the Merchandising Services Team and Manager, analyze metrics, and provide feedback on project execution and in-store service. Other duties may be assigned. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed. Working conditions may include indoor and outdoor environments with varying climates, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines, limiting single lifts to 75 pounds, and use team lifts or powered equipment as appropriate and with proper training or assistance.
Requirements
- Read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to hear, listen, and communicate verbally with others.
- Ability to use web-based computer programs to accomplish assigned tasks.
- Ability to sit and stand for long periods of time.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without accommodation.
- Follow lifting guidelines, limiting single lifts to 75 pounds and using team lifts or powered equipment as appropriate.
Nice To Haves
- Lowe's sales floor experience.
- Experience performing product merchandising tasks, including reading planograms and setting up and tearing down displays.
- Experience operating power equipment such as lifts and order pickers.
- Working knowledge of essential tools such as hand tools, drills, and saws.
- Bilingual, military, or veteran experience or background is encouraged.
Responsibilities
- Complete merchandising resets and service-related projects according to Lowe's specifications and provide proof of completion for assigned tasks.
- Verify buyback items and ensure they are pulled, prepared, and ready for shipping.
- Update and validate wayfinding and product-location signage, including digital maintenance of this information throughout the store.
- Confirm product pricing information is clearly visible and replace missing price labels.
- Stage clearance products, sort products into proper locations, and place displays appropriately to help drive add-on sales.
- Repair or replace damaged or missing signage, merchandise, and displays.
- Communicate project priorities, schedules, and needs with the Merchandising Services Team and Manager.
- Analyze metrics and provide feedback on project execution and in-store service to store, market, and corporate leaders.
- Engage with customers as opportunities arise by listening, answering questions, communicating product or warranty information, and helping locate or handle merchandise.
- Complete other duties as assigned.
Benefits
- Multiple health insurance options.
- Tuition assistance and education support programs, including trade skills scholarships.
- Company-matching 401(k).
- Employee Stock Purchase Plan, subject to eligibility.
- 10% Associate Discount and a broad discount platform.
- Track to the Trades program.
- Health, dental, and vision insurance.
- Life and disability insurance.
- Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
- Flexible spending and health savings accounts.
- Employee Assistance Program with concierge and work/life services and no-cost counseling.
- Business Travel Accident insurance.
- Maternity and parental leave.
- Adoption assistance.
- Potential discretionary annual bonuses, deferred compensation plan enrollment, and grant awards, subject to eligibility.
- Learning and development opportunities.
- Flexible schedules.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
