About The Position

The Merchandising Operations Associate supports merchandise receiving, processing, replenishment, presentation, and related store operations at Saks OFF 5TH. The role helps maintain brand standards and a clean, organized sales floor and back-of-house, responds to customer needs, and assists with sales-floor coverage when required. The position calls for a collaborative, adaptable, customer-focused fashion enthusiast with strong communication, problem-solving, and time-management skills. The posting specifies part-time hours and flexibility to work evenings, weekends, and public holidays.

Requirements

  • High school diploma or equivalent.
  • Experience executing warehouse duties within a retail, customer service, or sales environment.
  • Proven time-management skills and comfort managing multiple projects with shifting priorities.
  • Thorough knowledge of the fashion industry and a passion for sharing expertise.
  • Ability to act promptly in routine situations and identify a clear plan of action that results in a positive customer outcome.
  • Ability to operate radios, POS registers, ticket scanners, and sensor removers.
  • Ability to work effectively with inventory management systems.
  • Flexibility to work evenings, weekends, and public holidays.

Responsibilities

  • Maintain truck check-in standards and expedite the receiving and processing of merchandise.
  • Deliver merchandise to departments according to visual directives and replenish products as needed.
  • Maintain the selling floor and fitting rooms, including resizing fixtures, putting away go-backs, executing markdowns, and signing fixtures and windows according to company standards.
  • Maintain merchandise displays in compliance with brand standards.
  • Expedite merchandise transfers, customer sends, and Return To Vendors.
  • Keep back-of-house areas clean and organized and complete duties in a timely manner.
  • Respond appropriately to customer questions, inquiries, and needs.
  • Assist on the sales floor when required.
  • Follow Asset Protection control and compliance procedures.
  • Complete tasks and special projects assigned by store leadership.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Basic life insurance
  • Supplemental life insurance
  • Disability insurance
  • Additional voluntary benefits, including critical illness, hospital, and accident insurance
  • Employee discount
  • Career advancement opportunities
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