Merchandising Operations Associate - Temporary Contract

Green Thumb•Chicago, IL
•$26 - $36•Remote

About The Position

The Merchandising Operations Associate assists the Merchandising Operations team in delivering and executing merchandising strategy. The role supports merchandising in-store and online menus to create an easy-to-shop experience and improve customer navigation. It also helps ensure products are represented competitively to meet sales, margin, conversion, and customer satisfaction goals. This is a temporary contract position running from early November through Friday, January 15, 2027. It is remote, with working hours Monday through Friday, 9 a.m. to 5 p.m. CST. The pay range is $26.44–$36.06 USD; pay is based on experience, qualifications, and/or location. The position may be eligible for a discretionary annual incentive program driven by organizational and individual performance.

Requirements

  • Be highly motivated, self-directed, innovative, and able to work independently or as part of a team, using sound judgment, common sense, and resourcefulness.
  • Adapt and thrive in a demanding, fast-paced environment.
  • Demonstrate strong critical-thinking skills.
  • Be detail-oriented and highly organized.
  • Include the statement “I’m excited to join the MerchOps team!” on the resume or cover letter.
  • Operate professionally and with integrity, including when handling confidential information.
  • Understand and comply with Green Thumb rules, regulations, policies, and procedures.
  • Have a solid understanding of cannabis products and applicable rules and regulations, and a passion for learning more about the industry and its laws.
  • Pass all required background checks.
  • Remain compliant with all legal and company regulations for working in the industry.
  • Be at least 21 years of age.

Responsibilities

  • Act as a cross-functional liaison among Buying, Merchandising Operations, Retail Operations, and Digital teams to facilitate accurate and timely information flow across channels.
  • Maintain accurate product data, digital content, catalogs, and POS information, and troubleshoot product data issues to support retail and digital readiness.
  • Support the order-to-receipt lifecycle through purchase order and invoice matching, shipment coordination, discrepancy resolution, and timely communication with retail partners.
  • Provide retail teams with merchandise updates, shipment details, blackout dates, and operational support for receiving, merchandising, and inventory processes.
  • Partner with the buying team to activate promotions, set up discounts in digital platforms and POS, support bulk-pricing updates, and contribute insights and trends to promotional strategy.
  • Coordinate clearance actions for aging inventory and collaborate with buyers and retail partners on short-dated or high-risk items.
  • Assist with menu customization, digital accuracy audits, and data infrastructure workflows that help stores update menus reliably and quickly.
  • Assist in developing and refining scalable processes to improve operational efficiency, cross-functional workflows, and long-term merchandising strategy.
  • Track category, retail shipment, and industry trends to identify opportunities and support merchandising and promotional planning.

Benefits

  • May be eligible for a discretionary annual incentive program based on organizational and individual performance.
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