Merchandising Operations Associate - Temporary Contract

Green Thumb • Chicago, IL

1d • Remote

About The Position

The Merchandising Operations Associate assists the Merchandising Operations team in delivering and executing merchandising strategy. The role helps merchandise in-store and online menus to make them easy to shop and improve customer navigation, while ensuring products are represented competitively to support sales, margin, conversion, and customer satisfaction goals.

This temporary contract position is remote, runs from early November through Friday, January 15, 2027, and has working hours of Monday through Friday, 9 a.m. to 5 p.m. CST. The start date is not specified as an exact calendar date.

The role works across Buying, Merchandising Operations, Retail Operations, and Digital teams. It supports product and digital readiness, order and shipment operations, retail communications, promotional and pricing updates, clearance and inventory optimization, digital menu accuracy, process improvements, and monitoring trends and insights. The pay range is $26.44–$36.06 USD; compensation is based on experience, qualifications, and/or role location. Positions may be eligible for a discretionary annual incentive program based on organizational and individual performance.

Requirements

• Be highly motivated, self-directed, innovative, and able to work independently or as part of a team, using sound judgment, common sense, and resourcefulness.
• Adapt and thrive in a demanding, fast-paced environment.
• Demonstrate critical-thinking skills.
• Be detail-oriented and highly organized.
• Operate professionally and with integrity, including when handling confidential information.
• Understand and comply with Green Thumb rules, regulations, policies, and procedures.
• Have a solid understanding of cannabis products and applicable rules and regulations, and a passion for furthering knowledge of the industry and its laws.
• Pass all required background checks.
• Remain compliant with all legal and company regulations for working in the industry.
• Be at least 21 years of age.
• Include the statement “I’m excited to join the MerchOps team!” on the resume or cover letter.

Responsibilities

• Act as a central connection point between Buying, Merchandising Operations, Retail Operations, and Digital teams to support accurate, timely information flow across channels.
• Maintain product data, digital content, catalogs, and POS information; troubleshoot product data issues as needed.
• Support the order-to-receipt lifecycle, including PO/invoice matching, shipment coordination, discrepancy resolution, and timely communication to retail partners.
• Provide retail teams with merchandise updates, shipment details, blackout dates, and operational support for receiving, merchandising, and inventory processes.
• Partner with the buying team to activate promotions, set up discounts in digital platforms and POS, support bulk-pricing updates, and contribute insights and trends to promotional strategy.
• Coordinate clearance actions for aging inventory and collaborate with buyers and retail partners on short-dated or high-risk items.
• Assist with menu customization, digital accuracy audits, and data infrastructure workflows that help stores update menus reliably.
• Assist in developing and refining scalable processes to improve operational efficiency, cross-functional workflows, and merchandising strategy.
• Track category, retail shipment, and industry trends to identify opportunities and support merchandising and promotional planning.

Benefits

• Competitive pay range of $26.44–$36.06 USD, based on experience, qualifications, and/or location.
• Possible eligibility for a discretionary annual incentive program driven by organizational and individual performance.

What This Job Offers

• Education Level: No Education Listed