Merchandising Manager
About The Position
The Merchandising Manager ensures arcade redemption programs, processes, and strategies are implemented to maximize profit potential and guest experience. The role works directly with arcade team members, managers, and the Director of Arcade Operations to develop and execute effective display models, purchasing strategies, and arcade redemption procedures. The manager provides feedback on merchandising in redemption areas at Fat Daddy’s Arcade stand-alone locations and cooperative locations at The Track Family Fun Centers. The position maintains merchandise inventories through ordering, stocking, and data analysis; organizes on-location stock; and sets up visual displays and marketing. It develops and maintains stock displays according to the Corporate Merchandising plan and approved templates. The manager also participates in hiring and cooperative scheduling, trains arcade employees on guest service standards, redemption procedures, inventory processes, and programs, and manages the performance and daily responsibilities of an assigned arcade Team Lead in coordination with the General Manager. Additional duties may be assigned as needed.
Requirements
- Experience with computers and smart devices.
- Excellent communication, time-management, planning, and organizational skills.
- Excellent customer service skills.
- Competent mathematical skills, including addition, subtraction, multiplication, and division.
- Ability to read, write, and communicate in English.
- High school diploma.
- Valid U.S. driver’s license.
- Two years of retail, amusement merchandising, or similar experience.
- One year of management or leadership experience.
- Ability to work for prolonged periods walking, kneeling, bending, and standing.
- Ability to work indoors with natural and artificial lighting.
- Ability to safely lift, push, and pull objects up to 30 pounds and navigate stairs.
- Ability to safely operate and use a ladder up to 10 feet.
Responsibilities
- Maintain merchandise inventories through ordering, stocking, and data analysis.
- Organize on-location stock.
- Set up displays and other visual marketing.
- Develop and maintain stock displays in accordance with the Corporate Merchandising plan and approved templates.
- Participate in hiring and cooperative scheduling of arcade attendant staff.
- Provide initial and ongoing training to arcade employees on guest service standards and redemption procedures.
- Train arcade employees on inventory processes and programs.
- Manage the performance and day-to-day responsibilities of the assigned arcade Team Lead in coordination with the General Manager.
- Contribute to merchandising selection using inventory trends.
- Adjust settings on prize-winning equipment as directed.
- Maintain the appearance of the arcade floor, displays, games, and guest areas as needed.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
