Merchandising Associate

The TJX Companies, Inc. • Morehead, KY

1d • $13 - $13 • Onsite

About The Position

The Merchandising Associate is responsible for delivering a highly satisfied customer experience by engaging and interacting with customers, following customer experience principles, and maintaining a clean and organized store environment. The role follows operational, merchandise, and loss prevention standards and may be cross-trained in multiple store areas to support business needs. Responsibilities also include ringing purchases and returns, promoting credit and loyalty programs, preparing merchandise for the sales floor, and supporting store recovery, cleanliness, safety, and shrink reduction.

Requirements

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills, with attention to detail.
• Ability to multitask.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Ability to lift heavy objects, with or without reasonable accommodation.
• Ability to work effectively with peers and supervisors.

Nice To Haves

• Retail customer experience preferred.

Responsibilities

• Role-model established customer experience practices with internal and external customers.
• Support and embody a positive store culture through honesty, integrity, and respect.
• Accurately ring customer purchases and returns and count change according to established procedures.
• Promote credit and loyalty programs.
• Maintain the merchandising philosophy and follow established merchandising procedures and standards.
• Accurately process and prepare merchandise for the sales floor according to company procedures and standards.
• Initiate and participate in store recovery throughout the day as needed.
• Maintain organizational, cleanliness, and recovery standards for the sales floor and participate in maintaining the cleanliness of the entire store.
• Provide and accept recognition and constructive feedback.
• Adhere to labor laws, policies, and procedures.
• Support and participate in store shrink-reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefits
• 401(k) associate contributions
• Child care and cell phone discounts
• Pet and legal insurance
• Credit union
• Referral bonuses
• For associates meeting service or hours requirements: 401(k) match; medical, dental, and vision coverage; HSA; health care FSA; life insurance; short- and long-term disability; paid parental leave; paid holidays, vacation, and sick time; auto and home insurance discounts; scholarship program; adoption assistance
• Competitive salary and benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed