Merchandiser Lead
About The Position
The Merchandiser Lead covers multiple routes in Mayfield and the surrounding area, delivering exceptional customer service while supporting Keurig Dr Pepper brands in retail stores. The role handles the majority of swing merchandising needs and is responsible for an area equal to three normal merchandising routes. The schedule is full-time, Tuesday through Saturday, starting at 6:00 a.m. and continuing until work is finished, with flexibility to work overtime as needed. The employee must also be available to work weekends and holidays. The lead coordinates with Sales Representatives and Managers, builds relationships with store personnel, identifies sales opportunities, shares feedback on competitor activities and best practices, and provides sales or merchandising services as assigned. The role also follows the four-week training schedule for new hires, trains merchandisers on best practices, and briefs frontline employees on scheduling and meetings.
Requirements
- At least 1 year of customer service experience, including resolving customer issues, maintaining effective communication with store managers, and responding to customer requests.
- Ability to repeatedly lift up to 50 lbs.
- Ability to repeatedly push and pull up to 100 lbs.
- Valid driver's license.
- Access to a dependable and reliable vehicle.
Responsibilities
- Merchandise store shelving, coolers, and displays with Keurig Dr Pepper brands in retail stores.
- Partner with Sales Representatives and Managers to coordinate delivery and merchandising schedules.
- Build effective relationships with store personnel to support superior customer satisfaction.
- Identify incremental sales opportunities for Sales Representatives to pursue.
- Provide feedback on competitor activities and best practices.
- Cover routes and provide sales and/or merchandising services as assigned.
- Follow the four-week training schedule established for the merchandising team with new hires.
- Handle the majority of swing merchandising needs.
- Train merchandisers on best practices and help them grow.
- Brief frontline employees on scheduling and meetings.
- Cover an area equal to three normal merchandising routes.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Disability coverage
- Paid time off, including vacation and sick time
- 401(k) with company match
- Tuition reimbursement
- Mileage reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
