Merchandise Processor

GOODWILL KEYSTONE AREA•Chambersburg, PA

1d•Onsite

About The Position

The Merchandise Processor provides essential support for store operations and customer service, with a primary focus on processing donated goods. The role includes sorting, hanging, pricing, tagging, stocking, and rotating merchandise while meeting production and quality standards. The processor handles textiles as well as housewares, electronics, media, shoes, and miscellaneous items, and moves processed merchandise to the sales floor to meet store production and sales goals. The position also supports sales-floor organization, identifies appropriate items for the Ecommerce department, tracks and reports daily production, and contributes to other store operations and organizational programs as needed. The employee provides courteous service to customers, donors, and coworkers, follows organizational policies and safety requirements, and communicates progress, problems, and concerns to the Production Manager. The job is part-time and based at the Chambersburg Store in Chambersburg, Pennsylvania. It is a non-exempt position with a graveyard shift. Work takes place in an open warehouse environment with exposure to varying weather and temperatures, including extreme heat, humidity, and cold. A flexible schedule that includes evenings and weekends is required.

Requirements

Must be at least 18 years of age.
No formal education is necessary.
Ability to read, write, and perform simple math.
Ability to meet organizational qualitative and quantitative performance standards.
Ability to work in an open warehouse environment exposed to varying weather and temperature conditions, including extreme heat, humidity, and cold.
Ability to learn and use equipment and technology.
Ability to follow verbal instructions and work as part of a team.
High level of adaptability and flexibility.
Ability to work a flexible schedule that includes evenings and weekends.
Ability to stand continuously for more than 75% of the shift.
Ability to repeatedly bend forward or to the side 60 degrees to remove or place items into carts for 50% of the shift.
Ability to stand continuously with the neck bent forward 30 degrees for more than 75% of the shift.
Ability to lift 50 pounds from ground level to waist level for 25% of the shift.
Ability to lift 25 pounds every few minutes for more than 75% of the shift.
Ability to push and pull carts requiring a force of 25 pounds over a distance of 100 feet for 25% of the shift.
Ability to repetitively perform the same hand, wrist, and arm motions every few seconds for more than 75% of the shift.

Responsibilities

Process textile donations by sorting, hanging, pricing, and tagging items, and moving product to the sales floor to meet store production and sales goals.
Process donated housewares, electronics, media, shoes, and miscellaneous items by sorting, pricing, and tagging them and moving product to the sales floor.
Organize, recover, and rotate the sales floor as needed.
Follow Goodwill Keystone Area quality and production standards.
Track daily production and report it to the supervisor.
Stay informed about daily, weekly, and monthly production and sales goals.
Select and identify appropriate items for the Ecommerce department.
Assist with and remain flexible across the store’s daily operations.
Provide timely and courteous customer service to customers, donors, and employees.
Support, promote, and participate in organizational programs and special events.
Complete other assignments designated by management and contribute to additional tasks and projects as needed.
Follow Goodwill Keystone Area manuals, handbooks, policies, and procedures.
Promote workplace safety, perform duties safely, and adhere to safety requirements.
Communicate progress, problems, and concerns to the Production Manager.