Merchandise Manager - Hatfield & McCoy

Hatfield & McCoyPigeon Forge, TN
Onsite

About The Position

The Hatfield & McCoy Dinner Feud is seeking a high-energy, dynamic, and resourceful Merchandise Manager to lead their retail and pre-show operations. This role is responsible for managing the guest's first and last impression, ensuring smooth operations behind the scenes in a fast-paced, entertainment-driven environment.

Requirements

  • Unmatched energy and a team-first mindset.
  • Data-driven and resourceful.
  • Ability to turn insights into action.
  • Experience in a fast-paced, entertainment-driven environment.

Responsibilities

  • Train, inspire, and coordinate the team across the gift shop and pre-show areas.
  • Work with the Corporate Director of Merchandise to select and procure retail items.
  • Manage inventory accuracy and compliance using Clover POS and YellowDog inventory systems.
  • Create visually appealing merchandise displays.
  • Oversee the bar area, ensuring it is clean, stocked, organized, and promotes seasonal drink features.
  • Partner with the photo team and third-party vendor (MagicMemories) to create and sell photo packages.

Benefits

  • Comprehensive Medical, Dental, and Vision insurance
  • Health Savings/Flexible Spending Accounts
  • Life Insurance
  • 401(k) program with a company match
  • Generous Paid Time Off (PTO)
  • Flexible schedule
  • Employee discounts across offerings
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