Retail Full time Merchandise Department Supervisor

TJX • Waukesha, WI

2d • Onsite

About The Position

The Merchandise Department Supervisor is responsible for executing receiving and merchandising standards, ensuring Associates process merchandise efficiently and effectively, and supporting teamwork. The role helps deliver an excellent customer experience by engaging with customers, maintaining a clean and organized store, and modeling exceptional customer service.

The supervisor coordinates truck deliveries and merchandise processing, trains and mentors Associates, monitors team productivity, and ensures tasks are completed according to store plans. The role maintains backroom organization, merchandising and signage standards, and compliance with recycling and applicable hazardous-waste programs. The supervisor communicates priorities and progress with management and Associates, supports training, and promotes safety, credit and loyalty programs, and shrink-reduction efforts.

The position is at TJ Maxx Store 1321 in Waukesha, Wisconsin. The starting pay range is $14.25–$14.75 per hour; actual pay depends on relevant skills, qualifications, and experience. Benefits are subject to applicable plan terms and, for some benefits, service or hours requirements.

Requirements

• Able to work a flexible schedule, including nights and weekends.
• Superior communication and organizational skills, with attention to detail.
• Able to multitask.
• Able to respond appropriately to changes in direction or unexpected situations.
• Team player who works effectively with peers and supervisors.
• Able to lift heavy objects, with or without reasonable accommodation.
• Able to train others.
• At least 1 year of retail experience and 6 months of leadership experience.

Responsibilities

• Execute receiving and merchandising standards while ensuring Associates process merchandise efficiently and effectively as a team.
• Engage with customers and maintain a clean and organized store to support an excellent customer experience.
• Model exceptional customer service and promote a positive internal and external customer experience.
• Promote honesty and integrity and maintain confidentiality.
• Orchestrate truck deliveries and prioritize processing merchandise onto the sales floor.
• Train and mentor Associates on merchandising and processing principles.
• Ensure merchandise is properly tagged, hung, secured, and coded.
• Communicate with the Coordinator on Duty to support efficient flow of goods to the sales floor.
• Ensure Associates complete tasks according to the store plan and reprioritize as needed.
• Monitor team productivity and coach Associates as necessary.
• Organize and rotate back stock for easy replenishment.
• Maintain merchandising philosophy and signage standards.
• Maintain organizational, cleanliness, and recovery standards in the backroom.
• Ensure compliance with recycling and, where applicable, hazardous-waste programs.
• Communicate priorities and progress accurately and effectively with management and Associates.
• Provide and accept recognition and constructive feedback.
• Partner with Management on Associate training needs to increase effectiveness.
• Ensure adherence to labor laws, policies, and procedures.
• Promote credit and loyalty programs.
• Support and participate in store shrink-reduction goals and programs.
• Promote safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) with Associate contributions
• Child care and cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match for those meeting service or hours requirements
• Medical, dental, and vision coverage for those meeting service or hours requirements
• Health savings account (HSA) for those meeting service or hours requirements
• Health care flexible spending account (FSA) for those meeting service or hours requirements
• Life insurance for those meeting service or hours requirements
• Short- and long-term disability coverage for those meeting service or hours requirements
• Paid parental leave for those meeting service or hours requirements
• Paid holidays, vacation, and sick time for those meeting service or hours requirements
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed