Retail Full time Merchandise Department Supervisor

The TJX Companies, Inc.•Waukesha, WI

4d•$14 - $15•Onsite

About The Position

The Merchandise Department Supervisor is responsible for executing receiving and merchandising standards and ensuring Associates process merchandise efficiently and effectively as a team. The supervisor helps deliver an excellent customer experience by engaging with customers, maintaining a clean and organized store, and modeling exceptional customer service. The role orchestrates truck delivery and prioritizes processing merchandise onto the sales floor; trains and mentors Associates on merchandising and processing principles; and ensures merchandise is properly tagged, hung, secured, and coded. The supervisor coordinates with the Coordinator on Duty to support the efficient flow of goods, ensures tasks align with the store plan, monitors team productivity, and coaches Associates as needed. Additional responsibilities include organizing back stock, upholding merchandising and signage standards, maintaining backroom organization and cleanliness, supporting recycling and applicable hazardous-waste programs, communicating priorities and progress, partnering with Management on training needs, and following labor laws and company policies. The role also supports credit and loyalty programs, shrink reduction, and store safety, along with other assigned duties. The position requires a flexible schedule, including nights and weekends. The starting pay range is USD $14.25 to $14.75 per hour; actual starting pay depends on relevant skills, qualifications, and experience. The role is at TJ Maxx Store 1321, 1160 West Sunset Drive, Waukesha, Wisconsin.

Requirements

Able to work a flexible schedule, including nights and weekends.
Superior communication and organizational skills, with attention to detail.
Capable of multitasking.
Able to respond appropriately to changes in direction or unexpected situations.
Able to work effectively with peers and supervisors as a team player.
Capable of lifting heavy objects, with or without reasonable accommodation.
Able to train others.
1 year of retail experience and 6 months of leadership experience.

Responsibilities

Execute receiving and merchandising standards while ensuring Associates process merchandise efficiently and work as a team.
Create a positive internal and external customer experience and model exceptional customer service.
Promote honesty and integrity and maintain confidentiality.
Orchestrate truck delivery and prioritize processing merchandise onto the sales floor.
Train and mentor Associates on established merchandising and processing principles.
Ensure merchandise is properly tagged, hung, secured, and coded.
Communicate with the Coordinator on Duty to ensure the efficient flow of goods to the sales floor.
Ensure Associates complete tasks and activities according to the store plan, prioritizing as needed.
Monitor team productivity and coach Associates as necessary.
Organize and rotate back stock for easy replenishment.
Maintain merchandising philosophy and signage standards.
Maintain organizational, cleanliness, and recovery standards in the backroom.
Ensure compliance with recycling and, where applicable, hazardous-waste programs.
Communicate priorities accurately and effectively with Management and Associates and provide progress updates.
Provide and accept recognition and constructive feedback.
Partner with Management on Associate training needs to increase effectiveness.
Ensure adherence to labor laws, policies, and procedures.
Promote credit and loyalty programs.
Support and participate in store shrink-reduction goals and programs.
Promote safety awareness and maintain a safe environment.
Perform other duties as assigned.