About The Position

The Merchandise Coordinator is responsible for executing receiving and merchandising standards while helping Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience by engaging with customers and keeping the store clean and organized, while modeling exceptional customer service and promoting honesty, integrity, and confidentiality. The Coordinator orchestrates truck delivery and prioritizes processing merchandise onto the sales floor. They train and mentor Associates on merchandising and processing principles, ensure merchandise is properly tagged, hung, secured, and coded, and coordinate with the Coordinator on Duty to maintain the efficient flow of goods. The role monitors team productivity, coaches Associates, organizes and rotates back stock, and maintains merchandising, signage, backroom organization, cleanliness, and recovery standards. The position also supports compliance with labor laws, policies, and procedures; recycling and applicable hazardous-waste programs; store shrink-reduction goals; safety practices; and credit and loyalty programs. The Coordinator communicates priorities and progress effectively, gives and accepts feedback, and partners with Management on Associate training needs. Other duties may be assigned. This position requires open availability and the ability to work a flexible schedule, including nights and weekends. Starting pay is $13.75 to $14.25 per hour; actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

  • Able to work a flexible schedule, including nights and weekends; the role requires open availability.
  • Superior communication and organizational skills, with attention to detail.
  • Capable of multitasking.
  • Able to respond appropriately to changes in direction or unexpected situations.
  • Able to work effectively with peers and supervisors as a team player.
  • Capable of lifting heavy objects, with or without reasonable accommodation.
  • Able to train others.
  • One year of retail experience.
  • Six months of leadership experience.

Responsibilities

  • Execute receiving and merchandising standards while helping Associates process merchandise efficiently and effectively as a team.
  • Engage and interact with customers and maintain a clean, organized store to support an excellent customer experience.
  • Model exceptional customer service and promote honesty, integrity, and confidentiality.
  • Orchestrate truck delivery and prioritize processing merchandise onto the sales floor.
  • Train and mentor Associates on merchandising and processing principles.
  • Ensure merchandise is properly tagged, hung, secured, and coded.
  • Coordinate with the Coordinator on Duty to ensure the efficient flow of goods to the sales floor.
  • Ensure Associates complete tasks according to the store plan and reprioritize as needed.
  • Monitor team productivity and coach Associates as necessary.
  • Organize and rotate back stock for easy replenishment.
  • Maintain merchandising philosophy, signage, backroom organization, cleanliness, and recovery standards.
  • Ensure compliance with recycling and, where applicable, hazardous-waste programs.
  • Communicate priorities and progress accurately and effectively with management and Associates.
  • Provide and accept recognition and constructive feedback.
  • Partner with Management on Associate training needs.
  • Ensure adherence to labor laws, policies, and procedures.
  • Promote credit and loyalty programs.
  • Support and participate in store shrink-reduction goals and programs.
  • Promote safety awareness and maintain a safe environment.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation support
  • Bereavement benefit
  • 401(k) with Associate contributions
  • Child care and cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for Associates meeting service or hours requirements
  • Medical, dental, and vision coverage for Associates meeting service or hours requirements
  • Health savings account (HSA), subject to service or hours requirements
  • Health care flexible spending account (FSA), subject to service or hours requirements
  • Life insurance, subject to service or hours requirements
  • Short- and long-term disability coverage, subject to service or hours requirements
  • Paid parental leave, subject to service or hours requirements
  • Paid holidays, vacation, and sick time, subject to service or hours requirements
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance
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