Merchandise Coordinator

TJX•Billings, MT

8d•Onsite

About The Position

The Merchandise Coordinator is responsible for executing receiving and merchandising standards and helping Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience by engaging with customers, maintaining an organized and clean store, and modeling exceptional customer service. The Coordinator orchestrates truck delivery and prioritizes moving merchandise to the sales floor, trains and mentors Associates on merchandising and processing principles, and ensures merchandise is tagged, hung, secured, and coded properly. The role monitors team productivity, supports task completion according to the store plan, organizes back stock for replenishment, and maintains merchandising, signage, backroom cleanliness, and recovery standards. The position also communicates priorities and progress with management and Associates, partners with Management on training needs, supports credit and loyalty programs and shrink reduction goals, and promotes safety and compliance with labor laws, policies, procedures, and applicable recycling and hazardous waste programs.

Requirements

Able to work a flexible schedule, including nights and weekends.
Superior communication and organizational skills with attention to detail.
Capable of multitasking.
Able to respond appropriately to changes in direction or unexpected situations.
Team player who works effectively with peers and supervisors.
Capable of lifting heavy objects with or without reasonable accommodation.
Able to train others.
One year of retail experience and six months of leadership experience.

Responsibilities

Execute receiving and merchandising standards while helping Associates process merchandise efficiently and effectively as a team.
Engage and interact with customers, maintain a clean and organized store, and role-model exceptional customer service.
Orchestrate truck delivery and prioritize processing merchandise onto the sales floor.
Train and mentor Associates on established merchandising and processing principles.
Ensure merchandise is properly tagged, hung, secured, and coded.
Communicate with the Coordinator on Duty to ensure efficient flow of goods to the sales floor.
Ensure Associates complete tasks according to the store plan and prioritize activities as needed.
Monitor team productivity and coach Associates as necessary.
Organize and rotate back stock for easy replenishment.
Maintain merchandising philosophy, signage standards, and backroom organization, cleanliness, and recovery standards.
Ensure compliance with recycling and, where applicable, hazardous waste programs.
Communicate priorities and progress accurately and effectively with management and Associates.
Provide and accept recognition and constructive feedback.
Partner with Management on Associate training needs.
Ensure adherence to labor laws, policies, and procedures.
Promote credit and loyalty programs and participate in store shrink reduction goals and programs.
Promote safety awareness and maintain a safe environment.
Perform other duties as assigned.

Benefits

Associate discount
Employee assistance program (EAP)
Smoking cessation assistance
Bereavement benefit
401(k) associate contributions
Child care discounts
Cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
401(k) match for those who meet service or hours requirements
Medical, dental, and vision coverage for those who meet service or hours requirements
Health savings account (HSA) for those who meet service or hours requirements
Health care flexible spending account (FSA) for those who meet service or hours requirements
Life insurance for those who meet service or hours requirements
Short- and long-term disability for those who meet service or hours requirements
Paid parental leave for those who meet service or hours requirements
Paid holidays, vacation, and sick time for those who meet service or hours requirements
Auto and home insurance discounts
Scholarship program
Adoption assistance