Full Time Merchandise Associate

TJX•Pasadena, MD

6d•Onsite

About The Position

The Merchandise Associate is responsible for delivering a highly satisfied customer experience by engaging and interacting with customers, following customer experience principles, and maintaining a clean and organized store. The role adheres to operational, merchandising, and loss-prevention standards and may involve cross-training in multiple store areas to support business needs. The position is at TJ Maxx Store 1572 in Pasadena, Maryland, and offers a starting pay range of $15.25 to $15.75 per hour. Actual starting pay depends on relevant skills, qualifications, and experience. The associate supports a positive store culture through honesty, integrity, and respect; processes customer purchases and returns; promotes credit and loyalty programs; prepares merchandise for the sales floor; and helps maintain store recovery, cleanliness, safety, and shrink-reduction standards. The role requires a flexible schedule and the ability to lift heavy objects, with or without reasonable accommodation. Retail customer experience is preferred. Benefits include an associate discount, EAP, smoking cessation support, bereavement benefit, associate contributions to a 401(k), child care and cell phone discounts, pet and legal insurance, credit union access, and referral bonuses. Associates who meet service or hours requirements may also qualify for a 401(k) match, medical, dental and vision coverage, HSA, health care FSA, life insurance, short- and long-term disability, paid parental leave, paid holidays, vacation and sick time, auto and home insurance discounts, scholarship program, and adoption assistance. Benefits are subject to applicable plan terms and may change.

Requirements

Excellent customer service skills.
Able to work a flexible schedule to support business needs.
Strong communication and organizational skills, with attention to detail.
Able to multitask.
Able to respond appropriately to changes in direction or unexpected situations.
Capable of lifting heavy objects, with or without reasonable accommodation.
Retail customer experience preferred.

Nice To Haves

Retail customer experience.

Responsibilities

Engage and interact with customers to deliver a highly satisfied customer experience and model established customer experience practices with internal and external customers.
Support a positive store culture through honesty, integrity, and respect.
Accurately ring customer purchases and returns and count change according to operating procedures.
Promote credit and loyalty programs.
Maintain the merchandising philosophy and follow established merchandising procedures and standards.
Process and prepare merchandise for the sales floor according to company procedures and standards.
Initiate and participate in store recovery throughout the day as needed.
Maintain sales-floor organization, cleanliness, and recovery standards, and participate in maintaining and cleaning the entire store.
Provide and accept recognition and constructive feedback.
Adhere to labor laws, policies, and procedures.
Support and participate in store shrink-reduction goals and programs.
Participate in safety awareness and maintain a safe environment.
Work in multiple store areas when cross-trained to support business needs.
Perform other duties as assigned.

Benefits

Associate discount
Employee assistance program (EAP)
Smoking cessation support
Bereavement benefit
401(k) associate contributions
Child care discounts
Cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
401(k) match for associates meeting service or hours requirements
Medical insurance for associates meeting service or hours requirements
Dental insurance for associates meeting service or hours requirements
Vision insurance for associates meeting service or hours requirements
Health savings account (HSA) for associates meeting service or hours requirements
Health care flexible spending account (FSA) for associates meeting service or hours requirements
Life insurance for associates meeting service or hours requirements
Short- and long-term disability for associates meeting service or hours requirements
Paid parental leave for associates meeting service or hours requirements
Paid holidays for associates meeting service or hours requirements
Paid vacation and sick time for associates meeting service or hours requirements
Auto and home insurance discounts for associates meeting service or hours requirements
Scholarship program for associates meeting service or hours requirements
Adoption assistance for associates meeting service or hours requirements