About The Position

The Merchandise Associate is responsible for delivering a highly satisfying customer experience by engaging and interacting with customers, following customer experience principles, and maintaining a clean, organized store. The associate follows operational, merchandising, and loss-prevention standards and may be cross-trained in multiple store areas to support business needs. The role also supports a positive store culture through honesty, integrity, and respect, and participates in store safety and shrink-reduction efforts. This is a temporary, part-time position at Marshalls Store 0196 in Delray Beach, Florida. Starting pay is $15.00 to $15.50 per hour; actual pay depends on relevant skills, qualifications, and experience.

Requirements

  • Excellent customer service skills.
  • Ability to work a flexible schedule to support business needs.
  • Strong communication and organizational skills, with attention to detail.
  • Ability to multitask.
  • Ability to respond appropriately to changes in direction or unexpected situations.
  • Ability to lift heavy objects, with or without reasonable accommodation.

Nice To Haves

  • Retail customer experience preferred.

Responsibilities

  • Model established customer experience practices with internal and external customers.
  • Support a positive store culture through honesty, integrity, and respect.
  • Accurately ring customer purchases and returns and count change according to operating procedures.
  • Promote credit and loyalty programs.
  • Maintain the merchandising philosophy and follow established merchandising procedures and standards.
  • Process and prepare merchandise for the sales floor according to company procedures and standards.
  • Initiate and participate in store recovery throughout the day as needed.
  • Maintain sales-floor organization, cleanliness, and recovery standards, and help maintain the cleanliness of the entire store.
  • Give and receive recognition and constructive feedback.
  • Follow labor laws, policies, and procedures.
  • Support and participate in store shrink-reduction goals and programs.
  • Participate in safety awareness and maintain a safe environment.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation support
  • Bereavement benefit
  • 401(k) associate contributions
  • Child care discounts
  • Cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match, for those meeting service or hours requirements
  • Medical, dental, and vision coverage, for those meeting service or hours requirements
  • Health savings account (HSA), for those meeting service or hours requirements
  • Health care flexible spending account (FSA), for those meeting service or hours requirements
  • Life insurance, for those meeting service or hours requirements
  • Short- and long-term disability coverage, for those meeting service or hours requirements
  • Paid parental leave, for those meeting service or hours requirements
  • Paid holidays, vacation, and sick time, for those meeting service or hours requirements
  • Auto and home insurance discounts, for those meeting service or hours requirements
  • Scholarship program, for those meeting service or hours requirements
  • Adoption assistance, for those meeting service or hours requirements
  • Competitive salary and benefits package
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