Merchandise Associate - One World Observatory
About The Position
Legends Global is redefining excellence in sports, entertainment, and live events by providing comprehensive services across venue development, event booking, global partnerships, hospitality, merchandise, and attractions. With a presence in over 350 iconic venues worldwide, Legends Global offers data-driven strategies and unparalleled guest experiences. The One World Observatory, located at the top of One World Trade Center, offers guests panoramic views of New York City and a customized experience with interactive elements, dining options, and a restaurant. The Retail Associate role is crucial in creating the ultimate experience for observatory guests, prioritizing exceptional customer service, merchandise display, and attention to detail to ensure a legendary experience each time guests enter the retail space.
Requirements
- High school graduate, GED, or equivalent experience in comparable company
- Honesty and integrity in all actions
- Ability to take constructive feedback and to make necessary changes
- Excellent customer service and selling skills
- Ability to lift up to 50lbs, stand for extended periods of time, and work extended hours
- Ability to work a schedule that includes weekends and/or holidays
- Innovative self-starter, who can work independently and as part of a team
Responsibilities
- Provide an exciting, positive, and fun environment for our diverse team
- Greet guests and gauge their interest to provide appropriate sales recommendations
- Consistently operate the POS systems accurately
- Present merchandise to increase sale with add on items
- Describe merchandise features, benefits, and explain use
- Retain current knowledge on promotions and in-store sales and events
- Maintain inventory, merchandise placement, and accurate counts
- Assist in counting inventory
- Continually increase knowledge of products
- Assist the merchandise set-up team with plan-o-grams, merchandise placement, and inventory control
- Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training
- Demonstrate ownership of space by cleaning, re-stocking, and performing any other tasks assigned by leadership
Benefits
- 401(k) plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
