Seasonal Merchandise associate

TJX • Bedford, NH

2d • Onsite

About The Position

The Seasonal Merchandise Associate is responsible for delivering a highly satisfied customer experience by engaging and interacting with customers, following customer experience principles, and maintaining a clean and organized store. The role follows operational, merchandising, and loss-prevention standards and may involve cross-training in multiple store areas to support business needs.

The associate helps create a positive store culture through honesty, integrity, and respect; processes customer purchases and returns; promotes credit and loyalty programs; prepares and merchandises products; supports store recovery, cleanliness, and organization; and participates in safety and shrink-reduction efforts. The position also includes providing and accepting feedback, following labor laws and company policies, and performing other assigned duties.

Requirements

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills, with attention to detail.
• Ability to multitask.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Ability to lift heavy objects, with or without reasonable accommodation.
• Ability to work effectively with peers and supervisors.

Nice To Haves

• Retail customer experience preferred.

Responsibilities

• Engage and interact with customers to deliver a highly satisfied customer experience.
• Role-model established customer experience practices with internal and external customers.
• Support a positive store culture through honesty, integrity, and respect.
• Accurately ring customer purchases and returns and count change according to operating procedures.
• Promote credit and loyalty programs.
• Maintain the merchandising philosophy and follow established merchandising procedures and standards.
• Process and prepare merchandise for the sales floor according to company procedures and standards.
• Initiate and participate in store recovery throughout the day as needed.
• Maintain sales-floor organization, cleanliness, and recovery standards and help maintain cleanliness throughout the store.
• Provide and accept recognition and constructive feedback.
• Follow labor laws, policies, and procedures.
• Support and participate in store shrink-reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.
• Cross-train in multiple store areas as needed to support business needs.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) associate contributions
• Child care discounts
• Cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• For associates meeting service or hours requirements: 401(k) match, medical, dental, and vision coverage, health savings account (HSA), health care flexible spending account (FSA), life insurance, short- and long-term disability, paid parental leave, paid holidays, paid vacation, paid sick time, auto and home insurance discounts, scholarship program, and adoption assistance

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed