Mentor

RFCUNY Research Foundation of the City University of New York•Long Island, NY

1d•Onsite

About The Position

The Research Foundation of The City University of New York (RFCUNY) is seeking a Mentor to assist faculty in designing, creating, and maintaining technology-enhanced tools and resources for classrooms. This role involves creating PowerPoint presentations, web pages using Dreamweaver, managing courses in Blackboard and WordPress, creating documents, and incorporating images and sound into learning resources. The Mentor will also assist in the development of ePortfolios, multimedia projects, and conduct library database and Internet searches. A key part of the role is assisting students in the ePortfolio studio, supporting ePortfolio consultants and SSMs during FYS studio hours and workshops, and using available resources to solve technology-related problems. The Mentor will also create learning tutorials, troubleshoot application issues and Internet search problems, provide one-on-one training to faculty and students, develop new technology skills, assist professors with technology-related surveys, and mentor faculty and students through technology-based information, making suggestions when appropriate. Other duties as assigned.

Requirements

Must be a current LaGuardia student through Spring 2026.
Have completed a minimum of 9 credits and have a GPA of 3.0.
Must demonstrate proof of technology skill either through an advanced level Portfolio or demonstrate knowledge of Windows operating system and MS Office
Have a willingness to learn a variety of software programs.
ePortfilio, blackboard, design, Web 2.0 technologies and HTML/CSS coding
Must be responsible, mature, possess good communication and listening skills, good interpersonal skills, and maintain good attendance as well as punctuality
Have a desire to help others learn

Responsibilities

Assist faculty in designing, creating and maintaining technology-enhanced tools and resources for classrooms
Creating PowerPoint presentations
Creating web pages with Dreamweaver
Managing courses in Blackboard and WordPress
Creating documents
Incorporating images and sound into learning resources
Assist in the development of ePortfolios
Develop multimedia projects
Assist with library database and Internet searches
Mentors assist in the ePortfolio studio, helping students to develop their ePortfolios
Assist ePortfolio consultants and SSMs during FYS studio hours and workshops
Use available resources to get help in solving technology-related problems/questions (e.g. textbooks, help menus, tutorials, Internet, other STMs, technology experts, instructors and CTL staff)
Create learning tutorials as needed
Troubleshoot application issues and Internet search problems
Provide one-on-one training to faculty and students in various technology tools
Develop new knowledge and skills using technology
Assist professors with technology-related surveys
Mentor faculty and students through providing technology-based information
Make suggestions when appropriate
Other duties as assigned