Mental Health Worker - PES

Yale New Haven Health • New Haven, CT

8d

About The Position

The Mental Health Worker performs direct and indirect patient care activities under the supervision of the Patient Service Manager and the direction of the Registered Nurse. The role supports comprehensive patient care and requires the ability to perform position requirements competently, based on experience and training in a defined practice area.

The position follows patient and family centered care principles: participation, dignity and respect, information sharing, and collaboration. The Mental Health Worker provides customer service to patients, families and friends, physicians, staff, and support department personnel; adheres to the “I Am YNHH” service excellence pledge; and promotes a positive work environment.

Requirements

• High school graduation supplemented by at least two years of college or related experience.
• At least one year of experience in a psychiatric facility, such as an inpatient unit or outpatient psychiatric clinic.
• Ability to deal effectively with agitated or aggressive and potentially violent patients.
• Excellent interpersonal skills.
• Ability to meet the physical demands of the role, including prolonged standing and walking; use of sight, hearing, and touch; frequent bending, reaching, pushing, pulling, twisting, and lifting; and assisting with pushing, pulling, or lifting patients weighing 5 to 300 pounds.

Responsibilities

• Provide individualized patient care that ensures patient safety and dignity, following the patient care plan while preserving safety, dignity, and autonomy.
• Assist nursing staff in maintaining a therapeutic milieu that supports safety, care, and treatment on the unit.
• Initiate individual and group patient activities and social interactions consistent with the patient's plan of care and unit safety.
• Participate in unit activities that promote competency and a safe, cohesive nursing treatment team.
• Attend staff meetings regularly and read published staff meeting information regularly.
• Demonstrate exemplary customer service to patients, families and friends, physicians, staff, and support department personnel.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED