Mental Health Worker
About The Position
The Mental Health Worker provides direct support to patients in an acute inpatient psychiatric setting. The role centers on patient safety, observation, therapeutic engagement, crisis response, and teamwork with nurses, therapists, and other behavioral health professionals. The worker helps maintain a structured environment that supports treatment, recovery, and positive patient outcomes. The position includes helping patients with daily living and personal care, monitoring and documenting behavior, supporting admissions and care-plan implementation, facilitating group activities, and assisting patients with safe participation in appointments and approved activities. The role requires working in an active patient-care environment and responding appropriately to behavioral health crises.
Requirements
- High school diploma, GED, or equivalent.
- Current BLS certification.
- Prior customer service experience in healthcare, hospitality, human services, or another high-interaction environment.
- Ability to work in an active patient-care environment that may include prolonged standing, walking, behavioral health crisis response, and lifting up to 25 pounds.
- U.S. citizenship or Permanent Resident Card holder status.
Nice To Haves
- Previous experience in behavioral health, psychiatric, acute inpatient mental health, or related healthcare settings.
- Experience providing direct patient care, patient observation, supervision, or therapeutic support in a healthcare or human services environment.
Responsibilities
- Support patients with daily living activities, personal care needs, and supportive interactions while promoting dignity, independence, and recovery-focused care.
- Monitor, observe, and document patient behavior, and communicate changes in condition to support safety, treatment goals, and continuity of care.
- Assist with admissions, patient orientation, and care-plan implementation while helping maintain a structured treatment environment.
- Facilitate group-based activities that encourage engagement, coping-skills development, and participation in treatment.
- Respond appropriately to behavioral health crises and support patient observation, supervision, and safe participation in appointments, approved activities, and other care-related events.
- Collaborate with nurses, therapists, and other interdisciplinary team members to support comprehensive behavioral health care.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Basic life insurance
- 401k plan
- Paid time off
- Annual bonus
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
