Mental Health Worker - PES

Yale New Haven Health•New Haven, CT

About The Position

The Mental Health Worker works collaboratively as a member of a multidisciplinary treatment team and is assigned to a Registered Nurse or Licensed Practical Nurse. The role participates in nursing interventions that give patients opportunities for learning and adaptive coping. It supports patient- and family-centered care through participation, dignity and respect, information sharing, and collaboration. The worker provides exemplary customer service to patients, families and friends, physicians, staff, and support department personnel, follows the “I Am YNHH” service excellence pledge, and promotes a positive work environment.

Requirements

  • Graduation from high school supplemented by at least two years of college, or an equivalent combination of education and experience.
  • At least one year of experience in a psychiatric facility, such as an inpatient unit or outpatient psychiatric clinic.
  • Ability to deal effectively with agitated or violent patients.
  • Excellent interpersonal skills.
  • Ability to meet the physical demands of the role, including prolonged standing and walking, frequent bending, reaching, pushing, pulling, twisting, and lifting, and assisting with pushing, pulling, or lifting patients weighing 5 to 300 pounds.

Responsibilities

  • Provide individualized patient care that ensures patient safety and dignity, following the patient care plan while preserving safety, dignity, and autonomy.
  • Assist nursing staff in maintaining a therapeutic milieu that supports safety, care, and treatment on the unit.
  • Initiate individual and group patient activities and social interactions consistent with each patient’s plan of care and unit safety.
  • Participate in unit activities that promote competency and a safe, cohesive nursing treatment team.
  • Regularly attend staff meetings and read published staff meeting information.
  • Demonstrate exemplary customer service and promote a positive work environment.
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