Mental Health Worker

Hollyburn Family Services Ltd.Burnaby, BC
Onsite

About The Position

At Hollyburn Family Services, we serve, nurture, honor, and lead by providing compassionate, evidence-based care to children, youth, and families across British Columbia. As a Great Place to Work® Canada, we are proud to build strong teams dedicated to supporting individuals with complex needs. We are seeking a skilled and compassionate Mental Health Worker to provide therapeutic intervention and mental health support within our North Vancouver residential programs. This role is ideal for a clinically minded professional who is passionate about helping children and youth build coping skills, emotional regulation, and long-term stability.

Requirements

  • Bachelor’s Degree in Psychology, Social Work, Education, Behavioural Sciences, or a related field
  • Minimum 3 years of recent experience supporting children and youth with psychiatric, mental health, or behavioural challenges in residential or community settings
  • Strong understanding of trauma-informed practice and therapeutic behavioural intervention
  • Working knowledge of DSM diagnoses and related treatment approaches
  • Knowledge of relevant legislation including the Mental Health Act, Hospital Act, and Child, Family and Community Service Act
  • Experience managing challenging behaviours and using de-escalation strategies
  • Ability to remain calm, regulated, and therapeutic in high-stress situations
  • Excellent verbal, written, and interpersonal communication skills
  • Strong collaborative approach with multidisciplinary teams and community partners
  • Proficiency with Microsoft Word and clinical documentation
  • Valid First Aid & CPR Certification
  • MANDT Certification
  • Valid BC Class 5 Driver’s Licence

Responsibilities

  • Deliver evidence-based therapeutic interventions and behavioural support strategies
  • Provide individual, family, and group counselling support
  • Conduct crisis intervention and assist with case management planning
  • Support clients in developing emotional regulation, coping skills, and adaptive behaviours
  • Reinforce goals outlined in individualized service plans and behavioural support plans
  • Identify and build on client strengths to improve confidence and functioning
  • Plan and participate in community outings that support life skill development
  • Support clients in improving communication, relationships, and social interaction
  • Follow up on psychiatric and psychological recommendations as required
  • Work closely with the Clinical Manager, consulting psychologist, Director of Client Services, and multidisciplinary professionals
  • Liaise with families, schools, psychiatrists, social workers, and other community supports
  • Coach and support frontline staff on intervention techniques and therapeutic strategies
  • Complete incident reports, treatment documentation, communication logs, and daily notes
  • Monitor service plan goals and client progress
  • Participate actively in team meetings and case reviews
  • Assist with household/program duties as required

Benefits

  • Hands-on, extensive, and continuous training
  • Professional development and advancement within our ever-growing organization
  • 100% employer-paid extended health, dental, vision, and life insurance for you and your dependents
  • Paid vacation, paid wellness days, and paid sick days
  • Group RRSP matching of up to 6% of gross salary
  • Tuition reimbursement and subsidies for professional development (conferences, seminars, courses, and more)
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