Mental Health Technician, Adults (Day Shift)

Mental Health Cooperative•Nashville, TN

About The Position

The Mental Health Technician provides consumer care and monitoring in the Emergency Psychiatric Services Department, promoting a safe and therapeutic environment and assisting consumers receiving emergency psychiatric interventions. The role engages with consumers during their stay, supports their needs and treatment goals, monitors safety, and works collaboratively with the EPS treatment team and other staff. The position also assists with transfers, belongings, supplies, vital signs, point-of-care testing, and maintaining a safe environment in accordance with agency policies and procedures.

Requirements

High school diploma or GED.
Valid Tennessee driver’s license.
Acceptable motor vehicle report.
Acceptable criminal background investigation.
Personal automobile insurance.
Successful completion of Therapeutic Options training.
Strong interpersonal skills and ability to communicate effectively at all levels.
Effective written and verbal communication.
Ability to prioritize and remain calm and focused when working with consumers.
Flexibility and a positive attitude in response to changing needs and environments.
Good judgment and ability to make timely, sound decisions.
Commitment to excellence and high standards.

Nice To Haves

One to two years of experience in the mental health or health care field.
CNA, CNT, MA, or EMT qualification.
eCW experience.
Therapeutic Options certification.
Visible Hand experience.
Knowledge of recovery principles.

Responsibilities

Engage with consumers admitted to EPS and assist with their needs during their stay.
Help de-escalate consumers in crisis and provide ongoing monitoring to support consumer and staff safety.
Work collaboratively with the EPS treatment team to develop and implement initial treatment plans.
Promote recovery-based care emphasizing hope, respect, self-direction, and empowerment.
Help consumers pursue their goals and treatment plans.
Assist with consumer transfers to CTC1, CTC2, CSU, and IIC.
Obtain and secure consumer belongings upon admission in accordance with agency policies.
Use Therapeutic Options and therapeutic restraint or seclusion when warranted to ensure consumer and staff safety.
Maintain a therapeutic environment free of sharps and other potentially harmful objects.
Monitor and communicate consumers’ behavior, cooperation, and ability to remain safe while admitted to EPS.
Prioritize and complete consumer safety checks.
Provide consumers with needed supplies, including food and toiletries.
Participate in cross-training across EPS treatment programs as desired.
Work collaboratively with MCRT staff.
Make customer service a priority with all consumers.
Communicate effectively with staff, supervisors, and consumers.
Demonstrate proficiency in obtaining vital signs.
Assist nursing with point-of-care tests, including urine drug screen collection.
Work flexibly among EPS units.
Attend team meetings, supervision, and training as required.
Follow Universal Precautions policies and procedures.