Mental Health Technician, Adults (Day Shift)

Mental Health Cooperative•Nashville, TN

About The Position

The Mental Health Technician provides consumer care and monitoring in the Emergency Psychiatric Services Department, promoting a safe and therapeutic environment and assisting consumers receiving emergency psychiatric interventions. The role engages with consumers during their stay, supports their needs and treatment goals, and works collaboratively with the EPS treatment team and MCRT staff. The position is scheduled Sunday, Monday, and Tuesday from 10:00 a.m. to 10:00 p.m. Base pay is $19.79 per hour, with additional incentive for language skills and behavioral health experience.

Requirements

High school diploma or GED.
Valid Tennessee driver’s license.
Acceptable Motor Vehicle Report (MVR).
Acceptable criminal background investigation.
Personal automobile insurance.
Successful completion of Therapeutic Options Training.
Ability to prioritize and remain calm and focused when dealing with consumers.
Flexibility, a positive attitude, and willingness to work in a constantly changing environment.
Good judgment and ability to make timely, sound decisions.
Commitment to excellence and high standards.

Nice To Haves

One to two years of experience working in the mental health or health care field is preferred.
CNA, CNT, MA, or EMT qualification is a plus and preferred.
eCW experience is a plus.
Therapeutic Options certification is a plus.
Visible Hand experience is a plus.
Language skills and behavioral health experience may qualify for additional incentive pay.

Responsibilities

Engage with consumers admitted to EPS and assist with their needs during their stay.
Help de-escalate consumers in crisis and provide ongoing monitoring to support consumer and staff safety.
Work with the EPS treatment team to develop and implement initial treatment plans.
Promote a recovery-based approach emphasizing hope, respect, self-direction, and empowerment.
Assist and engage consumers in achieving their goals and treatment plans.
Assist with consumer transfers to CTC1, CTC2, CSU, and IIC.
Obtain and secure consumer belongings upon admission in accordance with agency policies.
Use Therapeutic Options and therapeutic restraint or seclusion when warranted to ensure safety.
Maintain a safe therapeutic environment free of sharps and other potentially harmful objects.
Monitor and communicate consumers’ behavior, cooperation, and ability to remain safe while admitted to EPS.
Prioritize and complete consumer safety checks.
Provide consumers with needed supplies, including food and toiletries.
Participate in cross-training in EPS treatment programs as desired.
Work collaboratively with MCRT staff.
Prioritize customer service with all consumers and communicate effectively with staff, supervisors, and consumers.
Demonstrate proficiency in obtaining vital signs.
Assist nursing with point-of-care tests, including urine drug screen collection.
Work flexibly across EPS units.
Attend required team meetings, supervision, and training.
Follow Universal Precautions policies and procedures at all times.