Mental Health Technician - Day Shift

Texas Health Resources•Bedford, TX

3d•Onsite

About The Position

The Mental Health Technician provides and coordinates patient care in the Behavioral Health Department at Texas Health Springwood Behavioral Health Hospital. Working with the multidisciplinary team and under RN supervision for technical skills, the technician welcomes and orients patients, supports admissions and discharges, communicates therapeutically, and helps maintain a safe, clean, and well-stocked unit. The role also includes patient-care tasks such as collecting specimens, blood glucose testing, and measuring vital signs in accordance with policies and procedures. The technician is expected to collaborate effectively with coworkers and other disciplines, provide respectful and confidential service, follow workplace and department policies, and adapt to changing patient and unit needs. The role includes ongoing professional development, participation in meetings and improvement activities, and assisting with orientation for new employees. This is a full-time, 36-hour day-shift position, scheduled 7:00 AM to 7:00 PM, at Texas Health Springwood Behavioral Health Hospital in Bedford, Texas.

Requirements

High school diploma or equivalent and one year of experience; or high school diploma or equivalent with CNA (Certified Nurse Aid) certification; or an associate degree in a healthcare-related field.
BCLS (Basic Cardiac Life Support) certification before providing independent patient care, maintained quarterly.
ACPI (Advanced Crisis Prevention Intervention) training, maintained annually; required within 30 days.

Nice To Haves

Bachelor’s degree in a healthcare-related field.

Responsibilities

Assist with and help coordinate patient care provided by the multidisciplinary team.
Encourage and provide instruction to team members.
Greet and receive patients arriving or being admitted to the unit.
Orient patients to their surroundings, safety procedures, and unit rules in coordination with the nurse.
Prepare patients for discharge or transfer, gather belongings, and ensure belongings are returned except for medication.
Use therapeutic communication and work effectively with other members of the healthcare team.
Represent the organization positively, use appropriate telephone etiquette, maintain confidentiality and privacy, and comply with HIPAA guidelines.
Promote and maintain a safe environment and report hazards that cannot be corrected immediately.
Anticipate and accommodate customer needs, putting patients first.
Perform technical skills under RN supervision.
Keep unit and patient areas clean and stocked as required.
Collect, label, and send specimens according to entity policy.
Perform timely blood glucose testing and quality-control testing according to policy.
Follow hand hygiene and two-patient-identifier procedures.
Perform vital signs according to unit standards.
Follow employment, time and attendance, scheduling, and supply-utilization policies and guidelines.
Adapt to changes in schedule or workload when needed to meet patient or unit needs.
Pursue professional growth through educational programs and/or providing in-services.
Participate in staff and committee meetings, process-improvement projects, and special assignments; attend 10 staff meetings per year according to entity policy.
Help create a conducive learning environment for orientees and assist with new employee orientation.