Mental Health Technician, ER Unit

Trinity Health•Fort Lauderdale, FL

About The Position

The ED Mental Health Technician (MHT) provides a holistic and compassionate approach to patient safety by supporting patients experiencing behavioral health or psychosocial crises. The MHT works collaboratively with members of the emergency department treatment team and external departments in a direct patient care capacity. This is a full-time role with a 7 p.m. to 7 a.m. shift.

Requirements

  • High school diploma or equivalent.
  • American Heart Association Basic Life Support (BLS).
  • Current Nonviolent Crisis Intervention Training certification from the Crisis Prevention Institute (CPI).
  • Excellent interpersonal communication skills.
  • Strong problem-solving and critical-thinking skills with a collaborative approach.
  • Ability to manage competing priorities and maintain composure in stressful situations.
  • Ability to sit for extended periods, with frequent standing, walking, bending, and stooping.

Nice To Haves

  • Previous behavioral health experience.

Responsibilities

  • Provide direct one-to-one observation of patients in the ED and document their condition during monitoring.
  • Assist with crisis intervention using approved de-escalation and calming techniques as appropriate.
  • Help maintain the safety of patients experiencing psychosocial crises and their physical environment.
  • Immediately escalate safety or patient behavioral concerns to ED nurses, providers, or other colleagues, including security personnel.
  • Provide emotional support using calming techniques when appropriate.
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