Mental Health Technician General Adult Unit

Mass General Brigham•Middleborough, MA
•Onsite

About The Position

The Mental Health Technician works on McLean SouthEast’s generalized inpatient psychiatric unit, which primarily treats depression and anxiety and also cares for patients with other psychiatric disorders, including OCD, bipolar disorder, personality disorders, and co-occurring substance use disorders. The team provides patient-centered care through therapeutic engagement, medication management, and behavioral interventions in a supportive, team-based environment. The role provides direct care to patients with psychiatric disorders, supports their safety and well-being, and helps maintain a therapeutic milieu. This is a full-time, 40-hour-per-week position consisting of three 8-hour shifts per week, with rotating day and evening shifts. Employees must be flexible about which days they work; there is no set weekly schedule. The position is onsite at 23 Isaac Street.

Requirements

  • High school diploma or equivalent.
  • Ability to work collaboratively and independently.
  • Ability to operate within an Electronic Health Records (EHR) system.
  • Ability to manage multiple, competing priorities successfully.
  • Basic computer skills.
  • Ability to work effectively with patients, other members of the health care team, facility personnel, and families or supportive others.
  • Ability to listen attentively, understand others’ points, ask questions as appropriate, and avoid interrupting at inappropriate times.
  • Successful completion of CPI training within 30 days of hire.

Nice To Haves

  • 0–1 year of related experience.
  • Basic Life Support (BLS) certification from various issuers.
  • New Hampshire Licensed Nursing Assistant (LNA) credential.

Responsibilities

  • Assist with the care and treatment of psychiatric, drug, and alcohol patients.
  • Advocate for patients who may be vulnerable or need additional support.
  • Provide parent and family counseling, including Parent Management Training and Family Systems interventions.
  • Follow guidelines for patients on special status, including suicide, sexual abuse, or AWOL precautions.
  • Provide accurate shift-to-shift reports and remain on the unit while the incoming shift is receiving report.
  • Think and act quickly and efficiently during emergencies.
  • Maintain professional boundaries in relationships with patients.
  • Complete and file required documentation in a timely manner.

Benefits

  • Comprehensive benefits.
  • Career advancement opportunities.
  • Differentials, premiums, and bonuses as applicable.
  • Recognition programs designed to celebrate contributions and support professional growth.
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