Mental Health Technician, ER Unit

Trinity Health•Fort Lauderdale, FL

About The Position

The ED Mental Health Technician (MHT) provides a holistic and compassionate approach to patient safety for patients experiencing behavioral health or psychosocial crises. The MHT works collaboratively with the ED treatment team and external departments in a direct patient care capacity. This is a part-time position with a 7 a.m.–7 p.m. shift.

Requirements

  • High school diploma or equivalent.
  • Excellent interpersonal communication skills.
  • Strong problem-solving and critical-thinking skills, with a collaborative approach.
  • Ability to manage competing priorities and maintain composure in stressful situations.
  • American Heart Association Basic Life Support (BLS).
  • Current Nonviolent Crisis Intervention Training certification from the Crisis Prevention Institute (CPI).
  • Ability to sit for extended periods and frequently stand, walk, bend, and stoop.

Nice To Haves

  • Previous behavioral health experience.

Responsibilities

  • Conduct direct one-to-one observation of patients in the ED and document their condition during monitoring.
  • Assist with crisis intervention using approved de-escalation and calming techniques as appropriate.
  • Help maintain the safety of patients experiencing psychosocial crises and of their physical environment.
  • Immediately escalate patient safety or behavioral concerns to ED nurses, providers, or other colleagues, including security personnel.
  • Provide emotional support using calming techniques when appropriate.
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