Mental Health Technician

Mass General Brigham•Salem, MA

10d•$22 - $28•Onsite

About The Position

The Mental Health Technician provides direct care to patients with psychiatric disorders, supports patient safety and well-being, and helps maintain a therapeutic milieu. This role is in Pediatric Psychiatry at North Shore Medical Center, Inc. It is an onsite, regular position scheduled for 36 hours per week on the evening shift, typically 3:00 p.m.–11:30 p.m., with rotating four- or five-shift weeks. The schedule includes every other weekend and every other holiday. The technician assists with care and treatment for psychiatric, drug, and alcohol patients; advocates for patients needing additional support; and provides parent/family counseling, including Parent Management Training and Family Systems interventions. The role also includes observing precautions for patients on special status, communicating accurate shift reports, responding efficiently to emergencies, maintaining professional boundaries, and completing required documentation. The position requires a high school diploma or equivalent, Basic Life Support (BLS) certification, and successful completion of CPI training within 30 days of hire. Related experience of 0–1 year is preferred. The pay range is $22.28–$28.30 per hour.

Requirements

High school diploma or equivalent.
Basic Life Support (BLS) certification.
Successful completion of CPI training within 30 days of hire.
Ability to work collaboratively and independently.
Ability to operate within an Electronic Health Records (EHR) system.
Ability to manage multiple, competing priorities successfully.
Basic computer skills.
Ability to work effectively with patients, other members of the health care team, facility personnel, and families or supportive others.
Ability to listen attentively, understand what others are saying, ask appropriate questions, and avoid interrupting at inappropriate times.

Nice To Haves

Related experience of 0–1 year is preferred.

Responsibilities

Assist with care and treatment of psychiatric, drug, and alcohol patients.
Advocate for patients who may be vulnerable or need additional support.
Provide parent/family counseling, including Parent Management Training and Family Systems interventions.
Adhere to guidelines for patients on special status, including suicide, sexual abuse, or AWOL precautions.
Provide accurate shift-to-shift reports and remain on the unit while the incoming shift is in report.
Think and act quickly and efficiently in emergencies.
Maintain professional boundaries in relationships with patients.
Complete and file required documentation in a timely manner.