Mental Health Technician IV - Crisis (Extended Observation)

SpectraCare•Dothan, AL

8d•Onsite

About The Position

This position is located at our Crisis Center located in Dothan, Alabama. The Mental Health Technician IV - Crisis (Extended Observation) provides intermediate skilled direct care and oversight to individuals served in the Crisis Stabilization Unit (CSU) and any associated units. Duties include monitoring individual’s behaviors and interactions, activities of daily living, facilitating educational groups, teaching coping skills, encouraging adherence to treatment requirements, and safety observations. This is an "awake" position, meaning no sleeping is permitted while on duty.

Requirements

Knowledge of mental illness, substance use, development disabilities, autism spectrum disorder
Knowledge and understanding of crisis intervention techniques.
Ability to have patience and emotional stability.
Ability to respond professionally in a crisis situation.
Ability to perform a wide variety of job tasks.
Knowledge of business English, spelling and arithmetic.
Knowledge of office practices and procedures.
Ability to operate office machines such as computer, fax machine, and copy machine.
Ability to read instruction manuals printed in English.
Ability to understand and follow moderately complex oral and written instructions.
Ability to perform a wide variety of job tasks, in a safe manner without endangering any employee, individual, or asset.
Ability to follow through with detailed assignments with minimal supervision.
Ability to follow orders and directives and work with supervisor and other staff.
Ability to adhere to SpectraCare policy, HIPAA laws, and 42 CFR regarding confidentiality.
Ability to adhere to health and safety standards.
Ability to stay awake during working shift.
Basic knowledge of individual’s rights
Ability to communicate effectively with seriously mental ill / substance use individuals and staff, both written and oral.
Ability to adapt to conditions which may vary considerably.
Ability to relay coping skills, positive attitude skills and self-esteem.
Ability to facilitate educational groups to individuals in the unit.
Ability to function and perform well in stressful environments and manage work related stress to ensure safety of those in the unit.
Ability to travel as necessary.
Ability to function within professional boundaries with patients and others.
Ability to assist in establishing support systems and interface with agencies, organizations, and groups.
Ability to establish effective working relationships with other staff, Program Director and all levels of organizational staff.
Ability to demonstrate initiative.
High School Diploma or GED required.
Valid Driver's license and good MVR.
Must meet insurability requirements to drive a system vehicle (21 years of age).
Pass background check and drug screen as required.

Nice To Haves

At least one year of clinical experience in the provision of direct client care.
At least one year of clinical experience in the provision of client care in a mental health setting

Responsibilities

Provide direct care and oversight to individuals served in the Crisis Stabilization Unit (CSU) and any associated units, temporary observation, mobile crisis teams including but not limited to: monitor individual’s behaviors and interactions with others, activities of daily living, safety observations and other duties as assigned. Prepares snacks and/or meals for individuals as required by facility.
May provide educational group facilitation when appropriate.
Orders, properly stores, and maintains appropriate quantity of food used for snack.
Maintains/ assists with the cleanliness of the unit as required.
Assist with maintaining individual’s records in a professional manner and in accordance with all specified guidelines of SpectraCare Personnel Policy, SpectraCare Clinical Policy, including but not limited to the Alabama Administrative Code, CMS, and all other applicable regulating and contractual entities.
Ability to safely operate system vehicles to include wheelchair/handicap vehicles when transporting individuals.
Responsible for helping individuals with basic living skills/functions and/or learning opportunities.
Performs other duties including but not limited to: Treat individuals with respect and courtesy at all times. Ensure necessary documentation is completed in a timely manner with minimal errors and in compliance with applicable guidelines and policies. Receive and respond to inquiries promptly and courteously. Meet with supervisor as established. Follow guidelines of SpectraCare Personnel Policy, SpectraCare Clinical Policy, including but not limited to the Alabama Administrative Code, CMS, and all other applicable regulating and contractual entities. Participate in trainings, workshops, in-services and/or administrative meetings as assigned. Ensure any necessary documentation is completed and up to date before annual leave or personal leave is taken. Provide all support staff duties for absent secretary where needed and requested by supervisor. Adhere to Dress Code as set forth in the SpectraCare policies and procedures. Performs duties independently and/or with minimal supervision. Works in a cooperative manner with other SpectraCare employees, individuals, and/or family members. Perform all duties with the highest standard of ethics. Functions within professional boundaries with individuals and others. Works well with other staff and individuals to ensure safety of program, individuals and other staff. Functions and performs well in stressful environments and manages work related stress to ensure individual safety. Applies seclusion, protective holds and/or restraint per SpectraCare policy and procedures. Documents crises, protective holds, seclusions and restraints. Participates in beginning/end of shift unit reporting. Demonstrates willingness to work on any unit / program at SpectraCare based on facility needs as directed. Other services, tasks, functions, and responsibilities deemed necessary; not otherwise specified.
Regular attendance with timely arrival and departure according to scheduled hours.