Lancaster Behavioral Health Hospital (LBHH) is a 126-bed, inpatient psychiatric hospital and joint venture between Lancaster General Health/Penn Medicine and Universal Health Services. In addition to a general adult unit and dedicated adolescent unit, the facility offers services for treating those with co-occurring disorders on the psychiatric-medical unit, an intensive adult unit to care for those with severe conditions, as well as a women’s trauma unit. Behavioral Health Associates (BHAs) at Lancaster Behavioral Health Hospital deliver quality care to patients with varying psychiatric, behavioral and mental health diagnoses, ensuring their safety and continued care. Behavioral Health Associate (BHA) are responsible for completing the following duties and tasks: Assists the Registered Nurse with admissions by obtaining vital signs and securing belongings. Screens visitors and incoming calls, answers questions and prioritizes or redirects calls as appropriate. Assists the Registered Nurse with the discharge process, returning belongings, and escorting individuals out of the hospital. Facilitates activity, education and leisure groups. Documents the purpose and outcome of the group for each member. Provides escorts for patients to the cafeteria, to the outside courtyards, or to other areas/departments in the hospital. Mains current observation check sheets for all patients on their assigned unit. Conducts safety rounds each shift on the units including groups rooms, laundry rooms, and patient rooms. Documents safety rounds. Demonstrates compassion and respect when interacting with the individuals in our care and their families/care partners. Mentors and coaches patients on early warning signs and triggers.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED