Mental Health Tech - Emergency Dept, Days
About The Position
The Mental Health Tech works in the Emergency Department at Piedmont Eastside Medical Center in Snellville, Georgia. The 38-bed department sees an average of 160 patients per day with a range of acuities and includes a Behavioral Health Pod. Mental Health Technicians collaborate with nurses, ED flow coordinators, paramedics, ED technicians, patient care technicians, unit secretaries, and ED providers to deliver patient care. This is a full-time day position with a schedule of three 12-hour shifts, from 7 a.m. to 7 p.m., and a requirement to work every other weekend. Prior hospital or emergency department Mental Health Technician experience is highly preferred. The role provides care to psychiatric and/or chemical dependency patients, supports their safety and daily care needs, and documents observations and care in accordance with established processes and policies.
Requirements
- High school diploma or GED required.
- Basic Life Support (BLS/BCLS) certification required upon hire.
- Crisis Prevention certification required within 60 days.
- No prior work experience is required.
- Full-time day schedule of three 12-hour shifts (7 a.m.–7 p.m.) and every other weekend.
Nice To Haves
- Bachelor’s degree in behavioral health sciences preferred.
- Experience in behavioral health and/or addictive disease preferred.
- Prior hospital or emergency department Mental Health Technician experience highly preferred.
Responsibilities
- Provide appropriate care for psychiatric and/or chemical dependency patients.
- Apply knowledge of human growth and development, treatment options, and age-appropriate patient care.
- Gather data and document patient care and observed behaviors according to the nursing process, established policies, and standards of care.
- Promote customer service initiatives and the medical center’s service values.
- Protect patient privacy and confidential information while advocating for patients and families.
- Participate in unit-based performance improvement and use performance improvement plans to improve patient safety.
- Report significant medical errors, unanticipated outcomes, and potential patient safety issues through established systems.
- Attend in-service presentations and complete mandatory education requirements on time.
- Use the treatment model and nursing process to provide individualized care.
- Perform required technical skills and procedures and promote compliance with National Patient Safety Goals.
- Provide hygiene care, including skin care, bathing, and toileting.
- Assist patients with ambulation in their rooms, halls, and bathrooms.
- Assist with feeding patients; offer fluids and snacks and record amounts consumed.
- Document vital signs and inform the nurse of changes in patient status.
- Stock supplies and maintain a clean work environment.
- Assist coworkers in meeting patient care needs.
- Implement ordered observation levels, such as checks every 15 minutes, line-of-sight observation, or one-to-one observation, and document observations in the medical record.
- Respond appropriately to manpower requests as a crisis prevention intervention-trained staff member.
- Seek ways to control costs without compromising patient safety, quality of care, or services delivered.
- Perform purposeful rounds.
- Maintain regular, punctual, and dependable attendance.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
