Mental Health Specialist - Med Aide

State of Nebraska•Norfolk, NE
•Onsite

About The Position

The Norfolk Regional Center (NRC) is seeking dependable, motivated individuals to join our team as Mental Health Specialists (MHS) Med Aide. In this role, you will provide hands-on care, supervision, and daily support to patients in a secure facility. This is a direct care position—not a licensed clinical or therapy role. MHS staff are essential to maintaining safety, supporting daily routines, and contributing to a structured therapeutic environment.

Requirements

  • Be at least 19 years of age to work with adult client populations; be at least 21 years of age to work with adolescent client populations.
  • Must possess a high school diploma or equivalent education.
  • Valid Driver’s License
  • Ability to assist in lifting 50 + pounds
  • Maintain CPR and required certifications
  • Ability to work scheduled shifts, overtime, and emergency call-back
  • Willingness to work in a secure environment with high-acuity patients
  • Knowledge of: safety and security measures required in the care of mentally ill patients; techniques of caring for physically and/or mentally ill patients; knowledge of principles and methods of maintaining a therapeutic environment.
  • Skill in: listening and understanding; communicating effectively as appropriate for the intended audience while supporting patients’ daily living activities.
  • Ability to: complete courses and competency evaluations; interpret and follow all policies; provide quality daily care to patients; make decisions and act quickly in situations involving patient care or safety; use computer programs to document patient care information; count accurately and record numerical and alphabetical data; implement written treatment/training plans with supporting written and computer record keeping; effectively communicate with co-workers, management and patients; observe, recognize, report on physical status; offer support to lesser experienced workers; stand on feet for long periods of time; work regularly scheduled shifts with predictable attendance; work overtime up to and including entire shifts.

Nice To Haves

  • Current Medication Aide certification/license, or prior experience administering medications in a healthcare or residential care setting.
  • Previous experience providing direct care or support to individuals with mental health, behavioral health, developmental, medical, or other complex care needs.
  • Experience in a hospital, behavioral health, residential care, correctional, long-term care, or other structured healthcare setting, with demonstrated ability to maintain safety and provide supportive patient care.

Responsibilities

  • Administer medications under the supervision of an LPN or RN, including oral, inhalation, topical, and installation routes, and perform blood glucose monitoring, reporting out-of-range readings.
  • Assist patients with daily living activities and support individualized treatment plans within a structured, therapeutic environment.
  • Observe and document patient behavior, progress, and responses to treatment, communicating changes to the clinical team.
  • Maintain patient safety, security, and a positive, supportive atmosphere, participating in therapeutic activities and promoting appropriate behaviors.
  • Collaborate with nurses, therapists, and other staff to coordinate care, contribute to team meetings, and support treatment planning.
  • Follow facility policies, procedures, and regulatory requirements, ensuring confidentiality and accurate documentation.
  • Respond to emergencies, assist with patient transport, and participate in ongoing training and professional development.

Benefits

  • comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities
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